SOTI typically upgrades all SOTI Snap tenant instances at SOTI's schedule. When these upgrades happen, expect your SOTI Snap tenant(s) to have anywhere from one to three hours of downtime. The Opt-In / Opt-Out feature enables you to refuse the upgrade or schedule the SOTI Snap upgrades (and the respective downtime) at a preferred date and time of your choosing.

When another user on the same SOTI Snap tenant grants you access to one of their applications, SOTI Snap displays it in the Shared With Me tab. See apps/access_control/set_accesscontrol.html to grant a user access to one of your apps (and for the app to display in their Shared With Me tab).

When you share an existing application (see apps/share/exporting_shareablelinks.html), a table row entry for the shared application (and the respective token) is automatically added to Apps > Shared By Me tab. The Shared By Me tab displays all the applications you have shared (and their shareable tokens).

In order for SOTI Snap's JavaScript to access device details from a SOTI MobiControl Device Agent, you must first whitelist SOTI Snap on the associated instance. To perform the whitelisting, you must upload a certain package to an Android-based profile and then assign the profile to Android devices with SOTI Snapinstalled.

To setup the SOTI Snap Data Access Controller (DAC), you must download the setup wizard, install the SOTI Snap DAC, and then access it from your local machine using a web browser.

Create a RESTful API service by connecting to an existing database. SOTI Snap applications can then perform create, read, update and delete (CRUD) operations on database table data using the API.

By default, the SOTI Snap DAC uses an insecure HTTP connection between a SOTI Snap application and the SOTI Snap DAC endpoint. This connection sends plain text messages that are vulnerable to threats. You can upload a SSL certificate to use the more secure HTTPS protocol to provide an extra layer of protection using encryption and verification.

You can view the history of your SOTI Snap DAC by reviewing the most recent 100,000 requests. You can also delete the request history by selecting Remove Request History.

From the API Docs tab, you can view the API documentation to construct an API URL for yourself so you can connect to your DAC endpoints. You can also use the Construct URL feature to have the SOTI Snap Data Access Controller help you construct an API URL.

Customize the settings of your SOTI Snap DAC.

After app_user/creating_a_new_service.html, you can customize your SOTI Snap application to connect to the SOTI Snap DAC service. SOTI Snap applications can access the SOTI Snap DAC service from the following SOTI Snap tools: