SOTI typically upgrades all SOTI Snap tenant instances at SOTI's schedule. When these upgrades happen, expect your SOTI Snap tenant(s) to have anywhere from one to three hours of downtime. The Opt-In / Opt-Out feature enables you to refuse the upgrade or schedule the SOTI Snap upgrades (and the respective downtime) at a preferred date and time of your choosing.

When you create a new workflow, it initializes with a Start and End activity without any Workflow Variables. You can add and use these workflow variables within certain Activities for better customization of your workflow.

After you have created a group, and created an enrollment rule, you can then start enrolling devices.

When another user on the same SOTI Snap tenant grants you access to one of their applications, SOTI Snap displays it in the Shared With Me tab. See apps/access_control/set_accesscontrol.html to grant a user access to one of your apps (and for the app to display in their Shared With Me tab).

When you share an existing application (see apps/share/exporting_shareablelinks.html), a table row entry for the shared application (and the respective token) is automatically added to Apps > Shared By Me tab. The Shared By Me tab displays all the applications you have shared (and their shareable tokens).

To set up the SOTI Snap Data Access Controller (DAC), you must download the setup wizard, install the SOTI Snap DAC, and then access it from your local machine using a web browser.

Create a RESTful API service by connecting to an existing database. SOTI Snap applications can then perform create, read, update and delete (CRUD) operations on database table data using the API.

By default, the SOTI Snap Data Access Controller (DAC) uses an insecure HTTP connection between the SOTI Snap application and its DAC endpoints. This sends plain text messages that are vulnerable to threats. You can upload an SSL certificate to use the more secure HTTPS protocol for an added layer of encryption and verification.

View the history of your SOTI Snap Data Access Controller (DAC) console operations and incoming API requests by navigating to the Request History tab. The Request History shows the most recent 100,000 requests. You can select Remove Request History to delete the entire request history.

Use the API Docs tab to view the API documentation and construct client URL (cURL) requests to access API endpoints for your SOTI Snap Data Access Controller (DAC) services. You can also use the Construct URL tool to have the SOTI Snap Data Access Controller construct cURL requests.

Customize settings of your SOTI Snap Data Access Controller (DAC).

After app_user/creating_a_new_service.html, you can customize your SOTI Snap application to connect to the SOTI Snap Data Access Controller (DAC) service. SOTI Snap applications can access the SOTI Snap DAC service by making HTTP requests using the following SOTI Snap tools:

In order for SOTI Snap's JavaScript to access device details from a SOTI MobiControl Device Agent, you must first whitelist SOTI Snap on the associated instance. To perform the whitelisting, you must upload a certain package to an Android-based profile and then assign the profile to Android devices with SOTI Snap installed.