Access SOTI Snap Agent Logs

About this task

Event logs for SOTI Snap apps can be viewed from the agent or from in the app itself.

Procedure

  1. To see event logs from the SOTI Snap agent:
    1. Open the SOTI Snap agent and log into an account.
    2. On the App Catalog screen, tap More and select Settings.
    3. Scroll down to the Help and Support section and tap View Event Logs.
  2. To see event logs from the app:
    1. Select > View Logs.

Results

The event logs will open. You can share the logs via email, or send a debug report to your SOTI Snap administrator.