Accessing App Logs

The Logs view collects, analyzes, and displays SOTI Snap application execution logs in a single view. These logs will help you troubleshoot app issues during the development, deployment, and production phases. Additionally, the logs are useful as confirmation that certain records were sent successfully to their intended destinations.

SOTI Snap collects the logs passively, but you can also proactively request logs from specific devices.

SOTI Snap collated the logs from several sources:
  • Export rules execution logs
  • Device logs
  • SOTI Snap Link link logs