Add the SOTI Snap App to Lockdown

Before you begin

You must have the necessary permissions to perform the required tasks in the SOTI MobiControl instance where you enrolled these devices.

About this task

Lockdown is a SOTI MobiControl feature that enable SOTI MobiControl administrators to limit device functionality to an exclusive set of apps and device features. You can add SOTI Snap as one of the approved apps. Learn more at Lockdown: SOTI MobiControl Help.

Restriction: Lockdown is only supported for Android devices.
Remember: The following features may work in unexpected ways or not at all when accessing SOTI Snap apps within Lockdown:
  • Multi-channel enrollment
  • Device notifications for the SOTI Snap app
  • App announcements

Step 1: Build and Publish the App in SOTI Snap

Procedure

Build and publish the SOTI Snap app.

Step 2: Prepare to Distribute the App Using Enrollment ID in SOTI Snap

Procedure

  1. From the left navigation pane, select Devices. Then select Enroll > Using Enrollment ID. The Add Device dialog box displays.
  2. In the Add Device dialog box, fill in the following fields.
    1. Name
    2. Device Name Prefix
    3. Device Limit
    4. Group Name: The group where you published the SOTI Snap app.
    Add Device dialog box with Advanced Settings highlighted
  3. Make sure that you toggle on Skip On-boarding screens. Also make sure you toggle off Enable Pin and toggle off Set enrollment password.
    Add Device dialog box with the correct settings selected for usage in Lockdown.
  4. Select Generate to generate the enrollment ID and QR code. They later appear in an Enrollment Details dialog box that also lists the device limit.
    Enrollment Details dialog box
  5. Select Enroll using SOTI MobiControl.
  6. In the Enroll using SOTI MobiControl dialog box, select Android. From the More menu, select both Download (for the .ini configuration file specific to this app) and Download APK (for the SOTI Snap app).
  7. Select OK to close the dialog box.

Step 3: Retrieve the App's URL in SOTI Snap

Procedure

  1. From the left navigation pane, select Apps.
  2. From the Apps tab, for the published app's Published column, select the corresponding icon. The Published dialog box opens for the published app.
    Accessing Published
  3. From the Published dialog box, besides the published app, select to access all its App Actions and then select App Info.
    App Info dialog box
  4. Copy and save the URL.

Step 4 : Create and Upload a Package In SOTI MobiControl

Procedure

Create a package containing both the .ini and .apk files. See Creating a Package for details.
  1. For the platform, choose Android.
  2. For a File Destination of %sdcard%, upload the .ini file.
  3. For a File Destination of Internal Storage, upload the .apk file.

Step 5: Create and Customize a Android Profile Using Lockdown In SOTI MobiControl

Procedure

  1. In SOTI MobiControl, create a profile with the following specific customizations.
    • For the family, choose Android followed by Work Managed.
    • For the Configurations tab, add the following profile configurations:
      • Optional: Authentication. See Authentication for details.
        Attention: You must add this profile if the recipient devices does not already have an existing Authentication configuration. An Authentication profile must be available on a device for it to use a Lockdown profile.
      • Lockdown. See Lockdown | Using the Configuration for details.
        • For the Add Home Screen Items > Actions field, select Custom.
        • For the Add Home Screen Items > Package Name of Script File or URL field, paste the SOTI Snap app URL you copied from Step 3: Retrieve the App's URL in SOTI Snap.
    • For the Configurations tab, add the SOTI Snap .pcg file to the profile.
  2. Save and assign the profile to your devices.

Results

The SOTI Snap app is now available as a Lockdown menu item on devices in lockdown.