System Requirements
SOTI Snap is a cloud-based web application that requires an internet connection and a web browser. You must meet the following prerequisites:
Note: If you plan to use a SOTI Snap Link data export, check the system requirements
for SOTI Snap Link. Unlike SOTI Snap, SOTI Snap Link is on-premises and requires
installation.
Supported SOTI Snap Device Agent Versions
Users can access apps built in SOTI Snap through the SOTI Snap Device Agent, which is available for Android and iOS devices.
| Operating System | Minimum SOTI Snap Device Agent Version/Download |
|---|---|
| Android | 3.0.0 |
| iOS | 3.0.1 |
Supported Internet Browsers
Your browser must meet the minimum version requirements to access the SOTI Snap console. For best performance, use the latest version to access the console.
| Internet Browser | Minimum Version | Recommended Level |
|---|---|---|
| Apple Safari | 10 | Latest version |
| Google Chrome | 49 | Latest version |
| Mozilla Firefox | 52 | Latest version |
Supported Device Operating System Versions
| Operating System | Minimum Supported Version | Maximum Supported Version |
|---|---|---|
| Android | 7.0 | 14 |
| iOS | 13 | 17 |
Supported Transport Layer Security (TLS) Versions
The minimum supported TLS version is 1.2.
IP Addresses
Open the following IP addresses for data connections:
- 18.233.130.79 (Virginia, USA)
- 18.184.65.105 (Frankfurt, Germany)
Network Configuration
Open the following ports for the displayed SOTI Snap
features and other SOTI products as detailed in the
diagram: 
| Component Name | Protocol(s) Supported | TCP Port(s) | Direction |
|---|---|---|---|
| SOTI MobiControl | HTTP and HTTPS | 443 | Inbound |
| SOTI Snap Link | HTTP and HTTPS | 443 | Outbound |
| SOTI Snap Link | TCP | 5495 | Outbound |
| SOTI Snap Data Access Controller | (HTTP or HTTPS)*** | 5000—5998*** | Inbound |
| SOTI Cloud Link Agent | HTTP and HTTPS | 443 | Outbound |
Important: *** Depends on the REST API endpoints configuration created within the
SOTI Snap Data Access Controller