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SOTI XSight Help
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Welcome to SOTI XSight 2024.0.3 Help
What's New in SOTI XSight Help
Installation
System Requirements
Installing SOTI XSight
Upgrading SOTI XSight
Integrating Additional SOTI MobiControl Instances
Integrating SOTI Identity and Additional SOTI MobiControl Instances
Updating the SOTI XSight Server URL
Overview of SOTI XSight Architecture
Understanding Data Flow
Setting Up SOTI XSight
Generating the SOTI XSight Agent
Sync SOTI MobiControl Info
Configuring Roles and Permissions
Settings
Language
SOTI XSight Setup Reference
Refer to the following topics for more information on setting up SOTI XSight.
Operational Intelligence
Creating an Analysis Profile
Device Analysis Dashboards
Watchlists
Spotlights
Smart Battery Dashboards and Pools
Managing Shifts
Reporting
Live View
How to Analyze Your Device Fleet
Using Live View Controls
Using Views in Live View
Managing Shared Topics
Window Configurations and Time Slices
Analyzing Device Details
Incident Management
Incident Management Dashboard
Finding Incidents
Creating an Incident in SOTI XSight
Creating an Incident in SOTI MobiControl
Editing Incident Details
Deleting an Incident
Exporting Incidents to a CSV File
Using Live Support
Using the Self Service Portal
Configuring Device Unenrollment Behavior
Branding the Self Service Portal Header
Remotely Controlling and Diagnosing Device Problems
Remotely Controlling Devices
About Remote Control
Remote Control on Zebra Devices
Remote Control on Linux Devices
Sending Scripts to Devices
Recording a Remote Control Session
Using Device Information Snapshots
Drawing On the Device Screen
Downloading Diagnostic Files
About File Manager
Using the SOTI XSight Administration Utility
System Health
Services Status
Display Service
Agent Service
Chat Service
Logs
About
View and copy the SOTI XSight version and installation ID.
Logging Out
Glossary
Notices