Logs

View SOTI XSight logs from the Logs page in the SOTI XSight Administration utility. From this page, you can also specify the level of logging detail recorded in the logs.
  • SOTI XSight logs
  • Remote-control logs
  • Request logs
  • Agent service logs
  • Chat service logs
Admin utility Logs

Log levels

Log level options Description
Off No logs are recorded.
Error Only records error items in the log file.
Warning Only records warning items in the log file.
Info Only records information items in the log file. This option is the default.
Debug Records information valuable for debugging.
Verbose Records all available details in the log file.