About File Manager

The File Manager enables you to view and manage files on a device you are remotely connected to. Use File Manager to perform the following actions:

Viewing Files and Folders: Navigate and search devices.
Downloading Files and Folders: Download files and folders from a remotely controlled device.
Uploading Files and Folders: Upload files and folders to a remotely controlled device.
Renaming Files and Folders: Rename files and folders from a remotely controlled device.
Deleting Files and Folders: Delete files and folders from a remotely controlled device.
Viewing Action Statuses: View status of file/folder uploads and downloads initiated in a remote-control session.
Cancelling Actions in Progress: Cancel file/folder uploads and downloads that are still in progress.

Note:

All the above actions are available on Android devices.
On Windows and Linux devices, all the above actions are available except for folder download.
On macOS and iOS devices, file download and status viewing are available.
See Displaying the File Manager for instructions on how to open File Manager.

The table below lists the available File Manager tools and explains their use.

Tool

Usage

The search field

Appears across the top of the device's file/folder tree. To search for a file (not a folder), type the name of that file, or part of that name (at least three characters), then select the Search link in the right-hand part of the field. The link changes to Cancel. You can select it to return to the full file/folder tree.

Device (the file/folder tree)

Displays a navigable tree of files and folders found on the device. If a file search has been initiated, the results are displayed here.

File/folder-specific toolbar

Appears across the bottom of the device's file/folder tree when an item (file or folder) is highlighted in that tree. The toolbar buttons are:


	Select to download the selected file or folder. Note: This option is available for folders on devices with the Agent version 14.5.1 or later.
	Select to delete the selected file or folder.
	Select to rename the selected file or folder.

Remote Control toolbar

Appears in the top right-hand corner of the page with the File Manager icon selected. Select any icon for the corresponding remote management action.

File Manager toolbar

Appears in the bottom right-hand part of the page. The toolbar buttons are:


	Select to upload a file or folder to the remotely controlled device. Note: This option is available for folders on devices with the Agent version 14.5.1 or later
	Select to view statuses of the previously initiated file management actions (uploads and downloads).