Starting a Live View Session

Start a view and make observations about what is happening in the running view.

Starting a View

To start a Live View session:

  1. From the main menu, select Live View.

    Select Live View from the main menu

  2. Select a view from the View dropdown (at the top of the screen).

    Select a view from the View dropdown

  3. Select Start to start the view.

    Select Start to start the view

Note: After starting a view, you should be able to see your devices in Live View in either List or Map display modes.
Note: You can adjust various settings of the map using the Map Setting control (at the bottom-right of the screen).

Device Details Dialog and Auto Zoom

To view device details in map display mode:

  1. Select the icon for the device on the map. The Device Details panel displays.

    Select a device

  2. To see location information, view the Location Details panel by selecting the information button (see the blue box in the screen shot above).

    The Location Details panel

  3. Select the Remote Control Session icon (green box in the Device Details screenshot above) to initiate a remote control session with the device.

    Initiate a remote control session

    If the device is offline, a message indicating the offline status displays when you hover over the Remote Control Session icon.

    Hover over the Device Agent Status icon to determine the online status of the device

  4. Resize the Device Details panel by dragging the bottom-right corner of the panel.

    Resize the Device Details panel