Window Configurations and Time Slices

About this task

Window configurations allow you to configure the history interval of device activity for your current or saved views. Configure the window of monitoring time as far back as 72 hours before starting the view for default topic types (for example, battery, signal, CPU, RAM, etc.). These topics are logged every 15 minutes.
Note: Window configurations and time slices are available in SOTI XSight versions 2024.0.2 and later.
Note: If you change a window configuration, the current time slice updates to the selected window when the selected time period of information becomes available on the device. For example, this could take six hours if you change the window configuration from two to eight hours.

Accessing Window Configurations and Time Slices

Procedure

  1. Login to the SOTI XSight web console as administrator.
  2. From the main menu, select Live View. The Live View map displays.
    Select Live View from the main menu
  3. In the Live View map display, from the main menu, select Manage Window Configurations.
    Select Manage Window Configurations

Creating a Live View Window Configuration

About this task

Create a Live View window configuration to configure the window of time to monitor devices. You can lengthen the window period to troubleshoot issues further into the past.

Procedure

  1. In the Manage Live View Window Configurations panel, select the Add Window Configuration icon.
    Adding a window configuration
  2. In the Live View Device Window Configuration panel, enter the following:
    • A Name for the configuration.
    • The MobiControl Instance
    • The Platform for the device groups.
    • Use the Group Filter to select the device groups to add.
    • The Window Size.
      Note: The window size can be up to 72 hours. The default window size is eight hours.
    Set the live view device window configuration parameters
  3. Select Save.
    Note: The window configuration is applied to the selected device groups. If more than one window configuration is applied to the same device group the configuration with the largest window is applied.

Editing a Live View Window Configuration

Procedure

  1. In the Manage Live View Window Configurations window, hover over the configuration to edit and select Edit.
    Choose the live view window configuration to edit
  2. Edit the details of the configuration in the Live View Window Device Configuration panel.
    Edit the Live View window configuration
  3. Select Save.

Deleting a Live View Window Configuration

Procedure

  1. In the Manage Live View Window Configurations window, hover over the configuration to delete and select Delete.
    Select the Live View window configuration to delete
  2. Select Yes.
    Delete the Live View window configuration

Viewing a Time Slice

Procedure

  1. Select a view from the View dropdown menu.
  2. Select Start. The map view shows the location of all devices associated with the view.
  3. Select the clock icon to open the Time Slice navigator.

    Time Slice tool
  4. Drag the timeline tool backwards and forwards to see device status up to 72 hours in the past. Doing this pauses the live view.
    Note: How far in the past you can view the device status history depends on the window size of the window configuration (see Creating a Live View Window Configuration).
  5. When finished reviewing the timeline, select Start to resume the live view.
    Note: Any settings you configured for the view apply to the time slice. For example, if you set a collection frequency of five seconds, the time slice shows you values every five seconds. For custom topics, no information gets captured before starting the view. If you want to view the past hour of a custom topic, you need to wait until the view runs for at least one hour. After that, all data collected is available in the frequency you selected up to a maximum of 72 hours. This also applies to saved sessions.