Global Device Tracking

With global device tracking, you can apply tracking rules to all devices in a view. This feature is particularly beneficial for views containing many devices.

To enable global device tracking:

  1. Follow steps 1 through 3 in Starting a View from the Starting a Live View Session section.
  2. Select the Control Panel icon.
    Select the Control Panel icon
  3. Select the global Edit Tracking Filter icon.
    Select the global tracking icon
    The Tracking Style panel displays.
    The Tracking Style panel
    Warning: Any previously applied individual tracking configurations are overridden by a global tracking configuration. If you have tracking configured for individual devices, the following warning message displays.
    Warning, global tracking overrides individual tracking
  4. Select one of the following tracking styles: Automatic, Heat, or Spot. Select Off to turn tracking off.

    See the following sections for details on configuring each tracking type.

  5. All devices in the view are now tracked using the global Edit Tracking Filter you configured in step 3. The global Edit Tracking Filter icon (see red box) is now orange. Select it to edit the global tracking settings. The Track device icons for each of the individual devices (see blue box) is orange and you cannot select or edit it.

    Global tracking enabled
Note: After selecting Save in the Tracking Style panel, you must select Apply in the Control Panel for your changes to take effect.
Note: When global device tracking is enabled, you cannot change the tracking of individual devices. To edit the global device tracking configuration, select the global Edit Tracking Filter icon.
Note: When global device tracking is enabled, by default, an eight-hour buffer of previous tracking data for each device is available. You can adjust the buffer in the Tracking Time Period section of the Tracking Style panel.
The Tracking Time Period section of the Tracking Style panel