Submitter Manager
About this task
Restriction: SOTI Snap supports SOTI Identity LOCAL, LDAP, and Microsoft EntraID
directories.
Important: For Manager data to
be synced from your IDP to SOTI Snap, Map the LDAP's manager property in the
Map Additional User Attributes section. This explicit
mapping is not required for EntraID and Local DB. Additionally, while configuring
LDAP, set the user attribute as Manager DN.
Warning: Maintain the manager attribute mapping on the IDP with
the same character case used in LDAP. Also, make sure that this mapping is correct
as it is not possible to edit it later.
Procedure
- From the left toolbar, select .
- Select the User Approval activity.
- From the Properties tab, select the Gear icon, then the Submitter Manager icon. The Submitter Manager window appears.
-
Choose the appropriate managerial hierarchy level(s), then select
Add.
Note: Based on the chosen managerial level in the Assign Appropriate Manager Level window, the approval is sent to the corresponding approver based on the hierarchy in the configured IdP.
Results
Remember: If the selected managers are
not in the IdP, the user approval process proceeds based on the Advanced
Permissions settings.