Add a Notification
About this task
Use the Notification activity to send emails when triggered by the workflow.
Procedure
- In the Workflow Canvas, open the Project tab.
- Select the Workflow dropdown. The Workflow Designer opens.
- Open the Activities tab.
- Drag and drop the Notification workflow activity onto the Workflow Designer.
- In the Properties panel, enter a name for the activity in the Display Text field. The name appears on the icon in the workflow.
- Click Configure Email Notification. The Compose Template Settings window opens.
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Complete the following fields:
- In the To field, enter the recipients' email addresses. Notifications are typically used to update people external to the workflow.
- In the Subject field, enter the text to appear on the subject line of the email.
- In the Message field, enter the specific information you wish to tell the recipient.
Note: Click the macro icon for any of the above fields to insert values from the request or default values such as the recipient's email address. - Click Save.
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Select Save in the SOTI Snap
banner to apply your changes.