Add a Notification

About this task

Icon for the Notification activity

Use the Notification activity to send emails when triggered by the workflow.

Procedure

  1. In the Workflow Canvas, open the Project tab.
  2. Select the Workflow dropdown. The Workflow Designer opens.
  3. Open the Activities tab.
  4. Drag and drop the Notification workflow activity onto the Workflow Designer.
  5. In the Properties panel, enter a name for the activity in the Display Text field. The name appears on the icon in the workflow.
  6. Click Configure Email Notification. The Compose Template Settings window opens.
  7. Complete the following fields:
    1. In the To field, enter the recipients' email addresses. Notifications are typically used to update people external to the workflow.
    2. In the Subject field, enter the text to appear on the subject line of the email.
    3. In the Message field, enter the specific information you wish to tell the recipient.
    Note: Click the macro icon for any of the above fields to insert values from the request or default values such as the recipient's email address.
  8. Click Save.
  9. Select Save in the SOTI Snap banner to apply your changes.
    Save app button