App Usage Shift Dashboard

The App Usage - Shift dashboard displays information about installed applications, such as apps used during a shift and the top visited apps.

Note: To learn more about managing app mappings, see App Categorization and Mappings Utility.

To open the App Usage - Shift dashboard, select SOTI XSight main menu > Operational Intelligence, then select an analysis profile. Next, select App Usage - Shift from the dashboard dropdown menu.

App Usage-Shift Dropdown

Select a time and a shift from the header to view the app usage charts. Hover your mouse over data in a chart to see more detail. Select data in a chart to filter the other charts. The bottom of the dashboard lists all devices in the selected analysis profile. Selecting a segment or column in a chart refines the list. Selecting any of the devices in the list opens the Device Spotlight view. This view shows operational details of the selected device.

App Usage-Shift Dashboard

Usage During Shift

Description

This chart shows applications categorized by the total duration of app usage on devices (usage in foreground) over the duration of the shift.

How to use this chart

Select a segment to see the total usage of all apps during that shift hour. If you select an app in the applications chart, data displays in conjunction with that chart.

Calculation

SOTI XSight categorizes all apps usage based on the defined shift

The percentage of each category is the sum of all apps within the category divided by the total number of apps reported.

Applications

Description

This chart shows applications categorized by the number of devices using the app over the duration of the shift.

How to use this chart

Select any application to see usage metrics change on other charts.

Calculation

SOTI XSight aggregates all counts of the number of devices where each application was opened at least once during the shift.

App Categories

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Description

This chart shows the breakdown of apps by app category over the duration of the shift.

How to use this chart

View app usage statistics with respect to a specific category of apps.

Calculation

SOTI XSight categorizes all apps reported by the devices.

The percentage of each category is the sum of all apps within the category divided by the total number of apps reported.

Configurations

By default, SSOTI XSight categorizes app as follows:

  • System: Apps pre-loaded on the device that are not mapped to another app category, such as Business.
  • Regular: Apps installed on the device after setup that are not mapped to another app category, such as Business.
  • Business: common apps that SOTI customers use for business purposes.

By default, only Regular and Business apps are reported by the device to SOTI XSight. System apps are never sent to SOTI XSight unless designated to be sent within SOTI XSight’s App Mapping configuration.

SOTI XSight customers can create their own app categories and indicate whether apps should be sent by the device to SOTI XSight using the App Mapping configuration. The App Mapping configuration is accessible via the SOTI XSight Administration Utility.

Top X Visited Apps

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Description

This chart shows top apps based on the number of times the apps have been opened and appeared in the foreground of the device over the duration of the shift.

How to use this chart

Apps with many visits indicate that the apps are actively used by device users.

Calculation

SOTI XSight considers a visit as every instance when the app has appeared in the foreground; this can occur when the user taps on the app to open it or when the device is unlocked, and the app appears in the foreground.

SOTI XSight sums all visits for apps and displays the Top X apps by visits.

Configurations

Dashboard users can change how many top Android apps based on visits display on the chart. Changes to this dashboard are specific the user, and are not applied globally for all users.

Note: Devices do not displayed if there is no activity on the devices. If a device is in sleep mode, then it does not display in the Application Usage dashboard.

Top X Apps in Foreground Usage (Total)

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Description

This chart shows top apps based on the amount of time the apps appeared in the foreground of the device.

How to use this chart

Use this chart to determine when apps are actively used by device users.

Calculation

SOTI XSight counts the amount of time an app appears in the foreground. Time when the device screen is locked or not on are excluded.

SOTI XSight sums the total foreground time for apps and displays the Top X apps by foreground usage.

Configurations

Dashboard users can change how many top Android apps based on foreground time display on the chart. Changes to this dashboard are specific to the user, and are not applied globally for all users.

Note: If the device is in sleeping mode and then this chart wont display anything.