Track Requests
About this task
To review the activity of any request, perform the following steps:
Procedure
- Open SOTI Snap on your mobile device.
- In SOTI Snap, open your custom workflow app and provide your credentials. The workflow app opens to show two tabs: Inbox and My Requests.
- Go to the tab with your request. Tap the request to open it.
- At the top of the form, tap the More button. The following options appear:
- Tap Track Request. A timeline of workflow activities and outcomes appears.