Without the right information when you need it, enterprise mobility becomes harder and more expensive than it needs to be. When IT teams are forced to search for answers across disconnected websites or repositories, valuable time is lost and downtime rises. Instead of planning with confidence, organizations find themselves reacting to unexpected issues.
With easy access to updated release notes, detailed documentation and the right support, mobility management becomes what it should be: proactive, streamlined and effective.
SOTI Pulse gives you one trusted source for product updates, certified device visibility, offline activation and product lifecycle management. By combining all these different content sources in one place, the right answers are easy to find.
Stay Updated with SOTI Pulse
When new devices launch or software updates roll out, uncertainty creates risk, delayed updates, deployment errors and downtime. With SOTI Pulse, you can:
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Receive real-time release notifications
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View product updates relevant to your environment
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Reduce manual monitoring
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Plan rollouts with confidence
Instead of reacting to changes, you can plan for them. For IT teams managing complex mobility operations, the visibility SOTI Pulse provides strengthens mobile productivity and supports smarter decision making.
How to Boost Confidence in Certified Devices, Deployments & More
New device deployments shouldn’t feel like a gamble. SOTI Pulse helps lower deployment risk by providing clear visibility into certified devices and compatibility details tied to your Mobile Device Management environment.
On SOTI Pulse, you can:
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Verify Certified Devices: Ensure certified devices and compatibility for:
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Request Certifications: Apply for certifications that meet new or evolving device needs.
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Trigger Offline Activation: Activate your SOTI MobiControl and SOTI Connect environments directly from Product Support. When teams are in restricted or low-connectivity areas, systems remain operational and IT teams remain in control.
Faster Support with Online Articles Video Tutorials & More
When issues arise, time matters. SOTI Pulse simplifies how IT teams find the right answers for remote device management. With one streamlined hub that has online help, release notes, articles and helpful videos, IT Admins can find accurate, relevant results without switching between resources.
Online Help & Knowledge Articles
The Help Center offers the most up-to-date release notes and written support for each product. You can even access product documentation for earlier versions for more feature details.
From release notes to knowledge articles, SOTI ONE News offers a wealth of information on all products. Browse the available content to find answers to your burning questions, new ways of using your products and more.
SOTI Community
SOTI Pulse Community gives partners and customers a designated place to access and engage with each other. Ask questions about any product and receive detailed answers from other customers, partners or even internal SOTI staff. As an added incentive, you can receive and earn badges for being a top contributor.
Whether you’re new to SOTI products or want to optimize your use of them, SOTI Pulse opens the door to learn from your peers in a collaborative way.
Video Tutorials
SOTI Pulse has a library of videos that covers every product (SOTI MobiControl, SOTI XSight, SOTI Snap and SOTI Connect) – from quick tips to in-depth tutorials. These walkthroughs make troubleshooting easier as experts explain features, use cases and benefits.
Why Customer Feedback Matters for Better IT & Device Management
Continuous improvement is a priority for SOTI. SOTI Pulse gives customers a direct way to share feedback on online help articles and documentation. Tell us what doesn’t make sense, what you care about or what you want to learn.
When we refine documentation and clarify guidance, you can use your SOTI products more successfully – enhancing your business mobility.
Simplify Product Lifecycle Management with SOTI Pulse
At its core, SOTI Pulse is about bringing everything together. Product updates, release notes, support content and valuable insights are all in one place. As a seamless part of the SOTI ONE Platform, SOTI Pulse is designed to save time, reduce uncertainty and support day-to-day mobile operations more easily. If you are looking for faster answers, clearer guidance and up-to-date product information – all from one place – SOTI Pulse is the right resource for you.
