Sneak Peek – Mobility in Motion: When Technology Transformation Meets Operational Intelligence

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The latest SOTI report, Mobility in Motion: When Technology Transformation Meets Operational Intelligence, launches on Tuesday, November 7 and examines what is required for organizations to achieve full business mobility – and the associated challenges these organizations should look to overcome.

Device use in the enterprise continues to grow. It’s expected that by 2025, 69% of organizations will be managing 1,000+ devices. As device use continues to increase, support and scalability become critical. Are there tools in place to ensure every device is secure? Are processes in place to maximize device optimization? And perhaps most importantly, does intelligence exist – and is it accessible – to track all the data contained within these devices?

Organizations are embracing mobile technology to optimize distributed workforces. But it seems that with every new piece of technology, there are numerous risks associated with it that IT administrators must watch out for. There is also a need for a new set of tools and advanced mobility solutions to understand what’s happening with these devices both in the warehouse and in the field.

Mobility in Motion: When Technology Transformation Meets Operational Intelligence aims to identify:

  • How mobile devices are being used
  • How intelligence leads to enhanced productivity
  • Which tools are being used and which are still required

Mobility in Motion: When Technology Transformation Meets Operational Intelligence launches Tuesday, November 7

Three Key Themes

Here’s a sneak peek at three themes explored in the report:

  1. Mobility: There Is No One-Size-Fits-All Approach

    Where organizations are on the business mobility journey plays a major role in determining needs. Businesses beginning to explore Enterprise Mobility Management (EMM) might be looking for the basics, such as device deployment, security and location tracking. Meanwhile, businesses which are further along may want to use intelligence to maximize business-critical mobile operations or leverage advanced technologies like Shared Device Configuration to lower costs without impacting productivity.


    74% of organizations say they need better tools to predict issues before they become a problem

  2. Printers: A Prime Example of a Modern Mobility Challenge

    Printers are often forgotten elements of business-critical mobility – until they stop working. Then they become essential as IT administrators hustle to get them operational as quickly as possible. Unlike smartphones, tablets and rugged devices, many organizations have yet to transform printer management practices despite the availability of enterprise-grade printer management tools. The top printer management concerns tend to mirror those of other mobile devices: security and device management. However, there are challenges which are unique to printers which must be addressed.


    51% of respondents lack tools to remotely troubleshoot printer problems and must physically return them to the IT department

  3. Digital Transformation: Releasing Manual Restrictions

    A significant majority of organizations (72%) believe business at the speed of paper will be unacceptable in the near future. However, the inability to move away from manual processes is problematic for a variety of reasons. Manual or pen-and-paper processes are slower than digital processes. Collecting information by hand is less accurate – and harder to read – than capturing it digitally. Manual processes are so ingrained in many organizations that are either unable to make the switch or worried that the company is too big to make it possible. But there is a path to digitization which can reduce worker strain, make processes more efficient, help employees be more productive and enhance business operations overall.


    21% of businesses globally are still using paper forms daily

Get Your Free Copy on Tuesday, November 7, 2023

In Mobility in Motion: When Technology Transformation Meets Operational Intelligence, we spoke with over 3,600 IT professionals across nine countries to get a clear understanding of the state of the mobility industry in 2023.

It’s an accurate snapshot of the opportunities and challenges facing the industry and how operational intelligence can bridge the gap.

If you’re in IT – or believe your company can benefit from operational intelligence which leads to a robust mobility strategy, better printer management and effective digital transformation – be sure to download your free copy of Mobility in Motion: When Technology Transformation Meets Operational Intelligence.