Cellular

The Cellular dashboard shows device signal strength per network carrier and type. See the Device Analysis Dashboards Overview section for information on Accessing and Customizing a Device Analysis Dashboard.

To open the Cellular dashboard:

  1. Follow steps 1 through 4 in Accessing and Customizing a Device Analysis Dashboard.
  2. In the Dashboard dropdown, select Network/Data > Cellular.

    Select the Network/Data - Cellular dashboard

  3. Hover over data in a chart to see more detail. Select data in a chart to filter the other charts. Selecting a segment or column in a chart refines the list.

    The Network/Data - Cellular dashboard

  1. Note: The device list appears at the bottom of the dashboard.
    • The device list lists all devices in the selected analysis profile.
    • Selecting any of the devices in the list opens the Device Spotlight view.
    • The Device Spotlight view shows operational details of the selected device.
Note:

Map filter selections

Network Type

This chart shows devices categorized by connection type. Select a segment to analyze devices with a common connection type.

Network Cellular - Network Type

How to use this chart

Use this chart to identify signal strength based on whether the device connected via 5G, 4G, 3G, LTE or an unknown connection.

Calculation

SOTI XSight identifies signal strength of device based on the medium the device connects to.

Configurations

Dashboard users can change the data collection time. By default, the displayed data shows data collected at 8:00 AM. The user can change this time and view the data at different times of the day through the dropdown menu of the header.

Mobile Carriers

Network Cellular - Mobile Carriers

This chart shows devices categorized by carrier. Select a segment to analyze devices with a common carrier.

How to use this chart

Use this chart to identify signal strength of devices based on the mobile carrier of the device.

Calculation

SOTI XSight identifies signal strength of devices based on the connected mobile carriers.

Configurations

Dashboard users can change the data collection time. By default, the displayed data shows data collected at 8:00 AM. The user can change this time and view the data at different times of the day through the dropdown menu of the header.

Carrier Signal Strength

Network Cellular - Carrier Signal Strength

This chart shows devices categorized by carrier signal strength. Select a segment to analyze devices with a common signal strength.

How to use this chart

Use this chart to identify signal strength of devices based on the mobile carrier of the device.

Calculation

SOTI XSight identifies signal strength of devices based on the carrier signal strength of the devices.

Configurations

Dashboard users can change the data collection time. By default, the displayed data shows data collected at 8:00 AM. The user can change this time and view the data at different times of the day through the dropdown menu of the header.

Usage by Network Type

This chart categorizes the devices in your fleet by the type of cellular connection they used over a specific time period. The x-axis represents the timeline, while the y-axis shows the number of devices connected via each type of cellular network (for example, 3G, 4G, 5G). Different colors or patterns distinguish the various cellular connection types, making it easy to visualize the distribution and changes in network usage over time.

Network Cellular - Usage by Network Type

This chart is useful for trend analysis, allowing you to observe shifts in cellular connection types among your devices. For example, you can track the adoption rate of newer technologies like 5G over time. It also aids in network performance monitoring, providing insights into how your fleet's connectivity evolves, which can inform decisions about network investments or upgrades. This can be helpful for resource planning, helping you anticipate future needs based on the connectivity trends observed.

Map Layer Categorizes the devices in your fleet by the types of cellular connections used. Different colors distinguish the various cellular connection types, making it easy to visualize the network distribution.

Total Signal Dropout Duration

This chart tracks the total duration of cellular signal dropouts experienced by devices over a specified time. The x-axis represents the timeline, while the y-axis represents the total duration of signal dropout time.

Network Cellular - Total Signal Dropout Duration

The chart is useful for trend analysis, enabling you to identify patterns in signal dropout duration, such as whether dropouts are increasing or decreasing over time. This is crucial for performance monitoring as it helps monitor the stability of the network, providing insights into areas where signal dropouts are frequent or prolonged. Consequently, it supports proactive maintenance, enabling the prediction of potential network issues and the planning of maintenance or upgrades to improve network reliability.

Map Layer Visualize signal dropouts experienced by devices and their duration. Mapping that to a location enables you to understand areas with weak signal in need of improvement.

Average Signal Strength

This chart shows the average cellular signal strength experienced by devices over time, with the x-axis representing time intervals and the y-axis representing average signal strength, measured in dBm (decibels relative to a milliwatt) for RSRP for 5G and 4G, RSCP and RSSI for 3G, and RSSI for 2G.

Network Cellular - Average Signal Strength

The chart serves as a tool for signal health monitoring, allowing you to observe the general health of the cellular network by tracking signal strength fluctuations over time. It also facilitates optimization, helping to identify periods or locations with weak signal strength, providing opportunities for network improvements. Additionally, it aids in resource allocation, assisting in the planning and deployment of resources in areas with insufficient signal strength.

Map Layer Visualize signal strength measured by devices and their location. Mapping the reading to a location enables you to understand areas with weak signal in need of improvement. Measured in dBm (decibels relative to a milliwatt) for RSRP for 5G and 4G, RSCP and RSSI for 3G, and RSSI for 2G.

Note: Cellular data may be significantly different between devices. Also, at different times, the same device may or may not collect SNR or Signal Quality data.
Note: Devices must have location turned on, otherwise data is not collected (except for signal strength). Refer to the following table for additional limitations.
Network Type Limitations
2G

Signal Quality–Not available

Bit Error Rate–No API limitations

RF channel number–No API limitations

3G

Signal Quality–Not available

Ec/No–Android 11 or above

RF channel number–No API limitations
4G

RSRQ–Android 8 or above

RSSNR–Android 8 or above

Bands–Android 11 or above

5G

RSRQ–Android 10 or above

SINR–Android 10 or above

Bands–Android 11 or above

Average Signal Quality

This chart displays the average quality of cellular signals experienced by devices over time, with the x-axis representing time intervals and the y-axis representing average signal quality, measured in dB for RSRQ for 5G and 4G, ECNO for 3G, and RXQUAL for 2G.

Network Cellular - Average Signal Quality

The chart provides insights for quality assurance, allowing you to monitor the overall quality of the cellular network, which directly impacts user experience. It is also effective for issue detection, helping identify periods of poor signal quality that might correlate with service disruptions or user complaints. Moreover, it aids in decision support, assisting in making informed decisions regarding network upgrades or troubleshooting.

Map Layer Visualize signal quality measured by devices and their location. Mapping the reading to a location enables you to understand areas with weak signal in need of improvement. Measured in dB for RSRQ for 5G and 4G, ECNO for 3G, and RXQUAL for 2G.

Average Signal-to-Noise Ratio

This chart illustrates the average signal-to-interference-plus-noise ratio (SINR) experienced by devices over time, with the x-axis representing time intervals and the y-axis indicating the average SINR, measured in decibels (dB) for 5G and 4G.

Network Cellular - Average Signal-to-Noise Ratio

The chart helps assess the clarity of the network by showing how much of the signal is affected by noise. It also supports interference management, identifying times or locations where noise degrades signal quality, enabling targeted efforts to reduce interference. It also provides essential data for performance optimization, particularly in noisy environments.

Map Layer Visualize signal-to-noise ration measured by devices and their location. Mapping the reading to a location enables you to understand areas with weak signal in need of improvement. Measured in decibels (dB) for 5G and 4G.

Map

This map helps you visualize various aspects of the network and signal strength.

Network Cellular - Map

Note: Select a time and date range from the menu to view signal strength. Select a pin to open the single device dashboard and view all devices associated with the pin.
Note: Toggle Map Filters to alternate between an area heat map and selectable pins.