Welcome to SOTI XSight 2025.0.1
What's New in SOTI XSight Help
Installation
Setting Up SOTI XSight
Operational Intelligence
- Creating an Analysis Profile
- Filtering and Searching for Device Data
- Charts Common to all Device Analysis Dashboards
  This section contains information that applies to all device analysis dashboards.
- Setting Custom Attributes for Devices
- Device Analysis Dashboards Overview
- Smart Battery Dashboards and Pools Overview
- Device Spotlights Overview
  - Battery Status
    The Battery Status spotlight gives an in-depth view of battery characteristics such as charge cycles, battery age and current capacity. Hover over data in a chart to see more detail. Select data in a chart to filter the other charts. Selecting a segment or column in a chart refines the list.
  - App Usage
    The App Usage spotlight provides a view of the selected app on the device in categories specific to the app itself such as time in foreground, installations and storage size. Hover over data in a chart to see more detail. Select data in a chart to filter the other charts. Selecting a segment or column in a chart refines the list.
  - Web App Usage
    The Web App Usage spotlight provides a view of the selected web app on the device in categories specific to the app like time in foreground, installations and storage size. Hover over data in a chart to see more detail. Select data in a chart to filter the other charts. Selecting a segment or column in a chart refines the list.
  - Data Usage
    The Data Usage spotlight provides a view of the data usage scenarios on the device in categories like app and web data usage, and connection type. Hover over data in a chart to see more detail. Select data in a chart to filter the other charts. Selecting a segment or column in a chart refines the list.
  - Last Location
    The Last Location spotlight displays relevant location details for the selected device.
  - Cellular
    The Cellular spotlight displays cellular data for the selected device.
  - Wi-Fi
    The Wi-Fi spotlight provides a view of Wi-Fi characteristics on the device such as signal strength, app data usage, time on network and access point disconnects.
- App Spotlight
  The App Spotlight provides information about the applications running on devices. For example, the number of times an app was opened, the amount time of an application runs in the foreground across devices, and the upload/download data usage of an application.
- Managing Shifts
- Managing Reports
- Managing App Mappings
  Create app categories and app mappings that you can link to a specific category.
- Managing Web App Mappings
  Create web app categories and web app mappings that you can link to a specific category.
Live View
Watchlists
Incident Management
Manage Shared Topics
Generate XSight Agent
Sync MobiControl Info
Roles and Permissions
Using the Self Service Portal
Diagnostics and Remote Control
Using the SOTI XSight Administration Utility
Logging Out
Glossary
Notices

Device Spotlights Overview

A device spotlights provides a view of a selected device according to different categories such as the battery status, data used by the device and apps used on the device. You can also create an incident in Incident Management through the spotlight page.

Accessing and Customizing a Device Spotlight

To navigate to a device spotlight page:

From the main menu, select Operational Intelligence.

Note: You can also create an incident by selecting Incident Management if you already have battery or device information.
Select the Profile dropdown menu, select the Devices tab and then select a profile.
Scroll to the bottom section of the dashboard. The Devices panel appears at the bottom of the dashboard. Select a device in the Device Name column.

Note: All device analysis dashboards have a Devices panel at the bottom of the dashboard that lists all devices associated with the currently selected analysis profile.

Note: You can go directly to the Devices panel by selecting the Device List dashboard from the Dashboard dropdown.
The Device Spotlight for the selected device displays. From the Date Range dropdown, select a time range for the data to include in the spotlight.
Select the charts to include or exclude in the spotlight from the Charts dropdown. Select the checkbox next to each chart type to choose the chart type to display in the dashboard.
Note: The selection of charts to include in the spotlight varies based on the spotlight type selected in the next step.
Select a spotlight type in the Device Spotlight screen.
Choose from the following spotlight types.
- 1. Battery Status
- 2. App Usage
- 3. Web App Usage
- 4. Data Usage
- 5. Last Location
- 6. Cellular
- 7. Wi-Fi
Optional: Select the New Incident button in the top-right corner of the spotlight (blue box above). A new incident management page opens where you can associate the device or the device associated with a battery.