Approving a Link Request

About this task

If a service provider agrees to link with a client tenant, they can approve the request. To approve a link request:

Procedure

  1. In the SOTI Identity Admin Console, open the main menu and select Account Settings.
  2. On the Account Settings page, select Manage Tenants.
  3. Select the More menu on a pending request.
  4. Select Approve.
    The Approve Request dialog box opens.
    Approve Request dialog box
  5. Enter the One Time Password (OTP) received by email.
    Note: After you select Approve, the system sends an email.
  6. Select Approve to confirm.

Results

The client’s SOTI MobiControl and SOTI Connect applications get assigned to the service provider tenant and Administrator users.

You can delink a client after approval. See Delinking from a Service Provider Tenant for more information.