What's New in SOTI Identity Help

New Product Features

The following new SOTI Identity features are covered in this version of the online help:

  • Temporary Support Account: Customers can now grant SOTI support staff access to their environment for a specified duration of time to provide assistance. Customer support users can access the client tenants through their own support tenant credentials and all actions are logged to maintain security. See Add and Manage Temporary Support Accounts for more information.
  • Behavior Detection: Administrators can now set up policies to store the login time and location of users, that can then be compared with last login details to enforce multifactor authentication in case of any deviations. See Set Up a Multifactor Authentication Policy for more information.

Improvements and Additions to the Online Help

The following improvements and additions have been made to this version of the online help: