Share SOTI Snap Agent Logs
About this task
To send event logs for the SOTI Snap agent using email:
Procedure
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Event logs can be shared from the SOTI Snap agent or
from the app itself.
- To share from the SOTI Snap agent, navigate to the SOTI Snap event logs: App Catalog > > Settings > View Event Logs.
- To share from the app itself, select > View Logs.
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On the Event Logs screen, tap > Share.
Your default email app will open.
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Enter email addresses in the To field.
The Subject and Body fields are pre-populated with text but you can modify them to suit your needs.
- Send the email.
Results
An email with the attached event logs (as a .txt file) will be sent to the email addresses you specified.