Share SOTI Snap Agent Logs

About this task

To send event logs for the SOTI Snap agent using email:

Procedure

  1. Event logs can be shared from the SOTI Snap agent or from the app itself.
    1. To share from the SOTI Snap agent, navigate to the SOTI Snap event logs: App Catalog > > Settings > View Event Logs.
    2. To share from the app itself, select > View Logs.
  2. On the Event Logs screen, tap > Share.
    Your default email app will open.
  3. Enter email addresses in the To field.
    The Subject and Body fields are pre-populated with text but you can modify them to suit your needs.
  4. Send the email.

Results

An email with the attached event logs (as a .txt file) will be sent to the email addresses you specified.