Download SOTI Snap Agent Logs

About this task

To download event logs for the SOTI Snap agent:

Procedure

  1. Event logs can be downloaded from the SOTI Snap agent or from the app itself.
    1. To download from the SOTI Snap agent, navigate to the SOTI Snap event logs: App Catalog > > Settings > View Event Logs.
    2. To download from the app, select > View Logs.
  2. On the Event Logs screen, tap > Download.

Results

The event logs will be downloaded to your device as a .txt file.