‘One Hundred Lost Minutes’: The Hidden Productivity Cost in Logistics

Imagine that a logistics company learned that a concealed flaw in truck engines was costing up to 100 minutes in lost productivity with every incident – and that the number was continuing to rise.

Something like this is already happening, but it isn’t with 18-wheelers. Surprisingly, the problem is physically far smaller, yet even more costly: it’s the handheld devices used by drivers, in warehouses, and just about everywhere along the delivery route.

Even one dropped connection or poorly performing application on a handheld device per shift can translate into up to 100 minutes in lost productivity. Today, with delivery times increasingly squeezed into a 24-hour window, those “lost 100 minutes” represents an astounding 23 percent of a worker’s daily shift.