Are you underestimating the cost and operational impact your business-critical printers have on your business? Printing expenses can account for approximately three percent of total revenue for businesses. Additionally, up to 50% of IT help desk calls are printer-related, which implies issues or printer downtime.
With such a significant role in operational workflows, it’s important to find effective ways to keep your printers printing. A printer management solution helps businesses enhance the visibility and control of these printers, which reduces the chances of delays or downtime.
SOTI Connect is an enterprise-grade printer management solution that provides your organization with complete lifecycle management of its mobile and industrial printers. In other words, this solution effortlessly manages and monitors a wide range of printers from a single console, providing your IT Admin with total visibility and control.
For example, warehouses, retail stores and loading docks use SATO RFID Printers to create labels with RFID tags and barcodes. To access this information, mobile employees scan the barcodes with Zebra Handheld Scanners. SOTI Connect can seamlessly manage both printers and scanners through a single pane of glass.
This unified printer management approach ensures your mobile and industrial printers are always updated and functioning optimally. Issues can be quickly identified, allowing for faster resolution and enabling you to keep working.
What’s Possible with SOTI Connect?
The following capabilities are what set SOTI Connect apart from other printer management solutions.
Discover the Value of Enterprise Printer Management
SOTI Connect offers enterprise-grade management capabilities for a wide range of printer manufacturers. This means you can choose the combination of printer models that best suits to your business needs and manage them all from one pane of glass.
Deploy Printers Quickly and Easy
Start printing in minutes and at a lower cost with SOTI Connect. This solution allows your IT Admin to remotely discover and configure new printers with preferred settings customizations and security policies.
Instead of requiring a hands-on set-up process, the printer configuration management you set up in SOTI Connect allows you to ship printers directly to their destination. Just turn them on when they arrive, connect them to your Wi-Fi and SOTI Connect will take care of provisioning and securing the printer.
Say “Hello” to Remote Printer Management
Many industries depend on printing capabilities to fulfill both field and onsite operations. However, when issues arise, IT support is often centralized, meaning it isn’t easily accessible for all employees. As a result, printers must be shipped to IT for troubleshooting, which costs businesses in time and money.
SOTI Connect offers remote printer management, which allows IT Admins to offer support to employees from anywhere. This accessibility reduces printer downtime and maintenance and repair costs.
Similarly, instead of reacting to issues, SOTI Connect also empowers your IT Admin to work proactively. With access to key performance metrics, such as print speed, darkness levels and temperature, they can create automation rules to remediate issues prior to them becoming problematic or proactively replace printers on the verge of failure.
What’s New in SOTI Connect?
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Utilize Powerful Rules: Use enrollment or configuration rules to automate actions and reduce manual effort for your IT Admin.
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Manage Firmware Updates: Update all printer firmware without manual intervention. Stay up to date and minimize security vulnerabilities.
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Monitor Automatic Group Mapping: SOTI Connect automatically discovers printers and maps them into a respective group. As they change locations, SOTI Connect will track and update their group mappings accordingly, so you know how many printers you have online and where they are at any given time.
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Customize Visualization Dashboards: Design a customized view of printer properties unique to your needs and quickly access crucial information to keep your printers printing. Decrease the amount of time and effort required to monitor your printer fleet.
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Be Proactive with Printer Logs: Record and track detailed printer information to support printer issue resolution. For example, if a printer goes down, this feature provides real-time information about the printer prior to the issue, which expedites the issue’s analysis, identification and resolution.
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Compile Network Inventory: Manage your assets by cataloguing instances of connected printers and identifying what is at each location. No need to manually inventory your printers.
Learn More About SOTI Connect
If you’re new to SOTI, contact us with any questions you may have about this enterprise printer management solution.
Already a SOTI customer? Work with your SOTI Account Manager to identify how SOTI Connect can elevate your organization’s printer management.
