IT Admins are under increasing pressure to deliver answers to complicated questions quickly. With a growing reliance on mobile devices to drive operations, the number of device issues keeps rising, meaning the IT workload keeps rising too.
When a ticket is submitted, what if instead of the traditional process – determine the context, understand the problem, find the solution – the answer appeared instantly and accurately? No cascading series of searches, filters or dashboard logic to pinpoint the answer. Instead, something that understands your mobile environment and can offer the right answer the first time.
It’s not just AI – it’s AI that knows your business, and it’s changing how IT Admins work, one conversation at a time.
Unlock Device Insights Quickly: Just Ask Stella
Meet Stella, powered by SOTI, the nexus of natural language AI and the SOTI ONE Platform, delivering answers tailored to your devices, policies and configurations. It pulls insights directly from your live SOTI MobiControl and SOTI XSight instances, making life easier by turning hours of work into simple conversations. Whether you’re deploying an app to 1,200 stores, resolving battery failures across regions or troubleshooting permission issues, Stella gives you answers that are specific to your setup. Just ask.
What Can Stella Do?
App Deployment & Device Security
Has the latest version of your business-critical app been deployed successfully across all devices? Just ask Stella. Need to verify device compliance or check patch levels? Stella will have the answers, preventing the time and effort needed to find them yourself.
Connectivity & Performance Troubleshooting
Whether devices aren’t connecting to your network or you’re experiencing slow performance, just ask Stella to guide you toward a solution. With quick access to SOTI Pulse product support, IT teams can easily find answers, resources, and step-by-step help—without switching between dashboards or searching through multiple tools.
Smarter Reporting
Why rely on a one-size-fits-all dashboard when you can access personalized data? Simply ask your AI-powered assistant to generate a custom report for your specific query. You can use these insights to support audits, improve compliance, plan proactively and more.
Unlock the Value of Stella
Stella isn’t just a nice-to-have – it changes the game of modern IT operations. By eliminating repetitive, time-consuming manual steps and centralizing access to critical data, you will:
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Reduce IT workloads
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Minimize support ticket resolution time
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Improve response time for device incidents
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Empower employees to shift their focus from reactive troubleshooting to strategic initiatives
Speed, accuracy and responsiveness are major contributors to a business’s success, and Stella helps IT teams deliver on all three. Whether you’re managing thousands of devices or supporting a distributed workforce, Stella is the device management and diagnostic intelligence AI tool that helps you do more with less effort.
Ready to Work Smarter?
Stella is AI that understands your SOTI MobiControl and SOTI XSight environments, speaks your language and delivers answers drawn from your actual devices, policies and data – instantly. Just ask Stella to receive the right answers faster.
The power of Stella will be available as a Beta release with the launch of SOTI MobiControl 2026.0 and SOTI XSight 2026.0. Book a discovery demo to learn more about SOTI MobiControl XS or reach out to upgrade your current SOTI environment.
