SOTI XSight is a diagnostic intelligence and support solution that provides organizations with the tools needed to fix mobile device problems faster. Gone are the days of shipping a problematic device to IT for hands-on intervention. Instead, issues are addressed remotely or proactively using analytics-based insights to avoid IT support altogether.
Additionally, with the help of key features, like SOTI XSight Live View* and Indoor Location, you have the power to make proactive, data-driven decisions. In this blog, we’ll dive deeper into Indoor Location and discuss the impact of real-time location services on your business.
Unlock the Power of Live View
When businesses are on the move and workers on their devices, the apps used and information they collect are essential. SOTI XSight compiles location-based analytics in Live View – a revolutionary tool that tracks your device fleet and business operations in real time. In other words, the live location of your devices is at your disposal anytime.
Live View isn’t just about knowing where your devices are. It also provides access to the customized business data that you want to collect, such as delivery status or inventory levels. You can even turn back time to identify the root cause of an issue.
However, endless information is overwhelming. With Live View, organizations can unlock a holistic view of their business mobility in real time by monitoring specific topics. Live View provides default topics such as battery level, signal strength and even physical drops – these are called Standard Topics. You can also integrate app specific topics from your business apps such as number of scans and inventory levels – these are called Shared Topics. For more information, check out this blog.
Explore the default Standard Topics below:
The combination of location-based services and business-critical data helps optimize your mobile operations, understand your device fleet and make strategic decisions.
Elevating Live View with Indoor Location
SOTI XSight Live View - Indoor Location tracks your devices and their data in predefined indoor spaces. If a device is lost, it can cost your organization up to $50,000 USD in lost productivity, support and management. With Indoor Location’s real-time location services, the device can be easily found, saving your business money, downtime and operational delays.
Similarly, the data that SOTI XSight compiles is accessed from all devices operating indoors, allowing you to make strategic decisions unique to that location. For example, a retail business must ensure it always has enough inventory. You can connect SOTI XSight to your business apps on the device and view the data the business app tracks. This can give you visibility to operational data like, how many items a device has scanned at a particular store to track item quantities. You can even set colors on the device icon to indicate when inventory numbers are too low or outside of an acceptable range.
How Does It Work?
Indoor Location tracking uses either GPS or a third-party data provider. SOTI is proud to work with excellent service providers, as they ensure seamless device tracking when transitioning between indoor and outdoor locations, including Cisco Spaces, Juniper Networks, Extreme Networks and Aruba.
“SOTI XSight with Live View provides Extreme’s and SOTI’s joint customers with unprecedented visibility of all mobile devices, indoors or outdoors. Our customers will be relieved that, when needed, they can diagnose and resolve device issues remotely, without leaving their desk.” – Bruce Hubbert, Product Director at Extreme Networks
Every business is unique, so we recommend choosing the option that works with the infrastructure you already have. This way, leveraging Indoor Location is a smooth process.
Creating Floor Plans with SOTI XSight Design Studio
“How can I see my unique business layout in Indoor Location?”
In the SOTI XSight Design Studio, you can create, edit or delete custom indoor floor plans. With a unique floor plan, you can reflect the boundaries of your floor or building, which ensures all device tracking and data is accurate.
The following capabilities also offer flexibility when creating your floor plan:
-
Insert pre-existing floor plans as editable files
-
Add custom object images
-
Utilize new layering controls, such as “send to front” and “send to back”
-
Use a world map layer for precise outline tracing
What Device Tracking Methods Are Available?
-
Automatic Tracking: Each device’s historical path is displayed as a distinct color. For example, effortlessly track the movements of different pallets within a warehouse to always know where they are.
-
Heat Tracking: A color-coded line is used to represent different values for a chosen topic. For example, red means weak Wi-Fi signal and green means strong.
-
Spot Tracking: Spots are color-coded to represent different values for a chosen topic on a device’s route. One of the coolest results from Spot Tracking on Wi-Fi, for example, is when you go back in time for a few minutes and you get a beautiful heatmap across your entire floor showing your Wi-Fi coverage! Find weak spots in seconds!
SOTI XSight is a diagnostic intelligence tool that helps you monitor your device fleet in real-time and make smart business decisions. To learn more, visit our website or reach out today:
*SOTI XSight Live View – Patent Pending
