Unlock the Power of AI in Your Industry
Explore the SOTI AI Brief
Discover how AI is reshaping industries like healthcare, retail, emergency services, and transportation and logistics.
Our exclusive report, The SOTI AI Brief - Unlocking a Transformative Force, highlights five key trends driving smarter, faster and more secure operations.
Download the brief to learn how AI is:
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Boosting operational efficiency
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Enhancing personalization and security
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Powering next-gen mobility solutions
Security Risks Exposed:
Without a secure foundation, your organization and its stakeholders are vulnerable to attacks, malicious actors and data breaches. With AI adoption accelerating, concerns about data privacy
and security are top of mind for businesses and consumers alike.
Key Stat: 90% of consumers highlighted they are concerned about online fraud, with a quarter worrying when clicking purchase links from social media. |
Adoption Anxiety:
Despite AI’s growing presence, many organizations struggle with implementation. Frustration and fear have contributed to hesitancy when it comes to adopting new technologies. While this is understandable, powering through the initial obstacles and challenges in the short term is an important step to achieve the benefits of digitally integrated operations down the road.
Key Stat: 59% of telehealth professionals reported anxiety about AI in patient care. |
Pivotal Personalization:
AI-driven personalization is increasingly shaping consumer expectations, transforming both the online and in-store experience. Customers expect companies to implement technology that can improve their buying journey from start to finish by understanding their specific preferences and tailoring the process accordingly.
Key Stat: 64% of consumers prefer AI-powered recommendations based on past purchases, up from 30% since 2024. |
Surging Efficiency:
AI is streamlining workflows, improving accuracy and reducing administrative burdens. Organizations that can effectively use AI will become much faster than the competition, as it can streamline operations from many different angles.
Key Stat: 85% of healthcare professionals believe AI simplifies tasks. |
Brand Loyalty:
AI is redefining brand loyalty by enhancing customization, optimizing supply chains and improving customer engagement. The competition is fierce. Those who fail to embrace digital transformation will be left behind. It’s clear that brand loyalty only goes as far as the quality of the latest interaction with your organization.
Key Stat: 62% of consumers confirm they shop with brands that deliver goods the fastest. |

Experience AI Innovation Firsthand at
SOTI SYNC 25 Join us in Montreal for our premier industry event. Connect with global leaders and explore the future of AI and mobility. Featured Sessions
SOTI SYNC 25 Join us in Montreal for our premier industry event. Connect with global leaders and explore the future of AI and mobility. Featured Sessions
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Accelerating SOTI’s Mobile Workforce Operations Management Vision
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SOTI AI: Intelligent Insights at Your Fingertips
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The Strategic Edge – Unlocking Growth with Next-Gen Technology