When consumers order products online, they want them delivered as fast and inexpensively as possible. For the transportation and logistics (T&L) industry, the biggest challenge in meeting these expectations isn’t getting the goods out of the warehouse and onto delivery trucks – it’s the final stretch leading up to the consumer’s front door.
Last-mile delivery strategies have never been more important and can make the difference in keeping a customer or having them take their business elsewhere. With your copy of The Last Mile Sprint: State of Mobility in Transportation and Logistics report, you’ll learn the delivery challenges the T&L industry is facing and how mobile technology helps solve them.
At A Glance
See what T&L executives in six key markets – U.S., Canada, UK, Germany, Sweden and Australia – worry about and the steps they’re taking today to adopt mobile technology and transform their business.
-
Inability to Upscale During COVID-19
37% of T&L companies with outdated tech were prevented from sufficiently upscaling during the crisis. -
Supply Chain Visibility
46% of T&L companies with a mobile-first strategy say it has enabled them to gain visibility into critical aspects of their supply chain. -
Customer Loss
50% of T&L execs say outdated tech has caused or will cause them to lose customers. -
Better Customer Experiences
76% of T&L companies believe an effective mobile-first strategy for last-mile delivery enables more powerful and transparent customer experiences. -
Inefficient Processes
61% of T&L organizations say last-mile delivery is the most inefficient process in their supply chain.
To view more, click on the image below for the full infographic.
Contact SOTI Today
Discover how SOTI enables your T&L organization to leverage mobile-first technology to improve the productivity and profitability of your mobile workforce and deliver better customer experiences.
Contact us with your questions or to request a product demo.