Mobile devices have become an increasingly important component of business operations. As the number of devices in a business grows, so does the need to effectively manage them. With Mobile Device Management (MDM), you can do this and more from one convenient console.
In this blog, we will dive deeper into the function and features of MDM software, showing how they can set your business up for ongoing success.
What Is Mobile Device Management?
MDM helps a company manage its mobile device fleet from one unified console. This type of software features a variety of mobile productivity and security tools, which help to secure, manage and monitor the mobile devices that workers need for their jobs. It also keeps these devices and business-critical apps up to date to protect company data against security threats. Finally, as a remote access solution, MDM software can help troubleshoot and resolve device problems, keeping a workforce agile and productive.
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Explore the Top 5 Mobile Device Management Features
1. Get Productive Faster with Efficient Deployment
If your business decides new devices are needed to make operations more efficient, a lengthy deployment and enrollment process is unproductive and costly.
With an MDM solution, IT admins can remotely configure new devices to arrive ready to go, which prevents front-end delays. In other words, instead of requiring new devices to be manually set up, they can be sent directly to their destination.
2. Resolve Device Issues Faster with Remote Troubleshooting
Traditionally, when a device stops working, you resolve the problem by taking the device to your IT department. But what if your IT department isn’t in-house, so you have to ship the device to them? Losing a device for an extended period of time means reduced worker productivity and lost revenue.
MDM software empowers your IT admins with the ability to remotely troubleshoot and resolve device issues from anywhere. With faster resolution times, organizations can reduce device downtime, improve productivity and save on costly repairs.
3. Enhance Mobile Device Security & Compliance
Security should be a primary concern for all businesses, as breaches often result in significant financial losses and negative customer experiences.
MDM helps keep your organization safe by allowing IT admins to remotely monitor, manage and secure the mobile devices used by your workforce. They can also enforce safe passwords, update apps and encrypt confidential data to enhance overall security and compliance.
4. Manage All Apps & Content
For workers to remain productive, whether in the office or the field, it’s important that they have access to the resources needed to get the job done, such as business-critical apps and content.
With the help of MDM software, organizations can remotely distribute, update and control the apps and content that are available on employee devices. For example, apps can be downloaded, updates can be pushed, app restrictions can be enforced, and security measures can be added to prevent breaches.
5. Take Control of Device Access & Policies
Putting mobile devices in the hands of employees introduces certain risks to any business, such as device misuse, compliance issues or wrongful access to sensitive information.
To combat this security risk, MDM solutions can provide organizations with control over user access through access control policies. In other words, IT admins can put policies in place that determine which users have access to what information under what conditions. For example, a policy can be put in place to provide an employee with access to specific information only when their device is connected to the business’ secure Wi-Fi network.
What Now?
Now that you are aware of some MDM features, the next step is to determine which remote software solution is right for your business. If you’re still unsure, check out this blog on using MDM solutions to ensure device compliance.
FAQs
What is Mobile Device Management?
MDM is a set of tools and policies that can manage, secure and monitor your mobile device fleet. It also helps organizations control device configurations, enforce security policies and meet compliance standards.
Why is MDM important for businesses?
MDM helps businesses secure sensitive data, meet device compliance, manage business-critical data and protect devices from unauthorized access. With a variety of tools and features, MDM software can help your business enhance productivity, reduce security risks and maintain control over your device fleet.
What are the key features of MDM solutions?
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Quickly deploy and enroll devices with remote IT support
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Remotely troubleshoot device issues
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Enhance mobile security and compliance
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Easily manage apps and content
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Control device access by implementing specific policies
Each feature helps your business secure, monitor and manage your mobile devices effectively.
How does MDM enhance mobile device security?
MDM enhances mobile security by enforcing encryption, password policies, SSO and multi-factor authentication. It can remotely wipe devices in the event of a suspected data breach, preventing unauthorized access. It also monitors the health and compliance of your device fleet, flagging at-risk devices.
Is it possible to remotely wipe a device using MDM?
Yes. If you suspect that a device has been lost or stolen, this remote access software allows you to wipe the device, preventing business-critical data from being stolen.
Can MDM solutions track device location and usage?
Yes. MDM solutions can track device locations using GPS or IP addresses. They can also monitor usage, including app installations, device activity and network connections. These capabilities help businesses ensure compliance and security while simultaneously managing device performance.
Can MDM be used to manage both company-owned and employee-owned devices?
Yes. The policies that are used for each may vary depending on your organization’s needs. This flexibility allows businesses to secure company data and enforce security measures on personal devices (BYOD) while also maintaining employee privacy.
