Smart Batteries FAQ

Question	Answer
What is a smart battery?	Smart batteries can collect and share their functional parameters, including remaining capacity and number of charge cycles.
How are batteries added into SOTI XSight?	Users can add batteries by uploading a CSV file with new battery information or inserting the battery into a device with a SOTI XSight agent and an XT Sock Smart Battery Plugin (see Uploading and Downloading Battery Lists).
How long does it take for my supported batteries to show up in SOTI XSight?	Supported batteries appear in SOTI XSight based on the Analysis Profile configuration, which determines how to collect data from the device.
How does SOTI XSight know when a battery is checked in/out?	SOTI XSight collects smart battery data at least every 15 minutes. As long as the battery submits data through the XT Sock Smart Battery Plugin and the agent, SOTI XSight knows it is still checked in (connected to the device).
How does SOTI XSight know the battery's charge level, capacity, etc.? Where does the data come from?	This data comes directly from the smart battery. The XT Sock Smart Battery Plugin standardizes its format before the agent collects it.
How does a battery status (new, in use, decommissioned) get set ?	Status: New—SOTI XSight does not detect the battery in any device or a user imported its information into the "New" dashboard. In use—SOTI XSight detects the battery in a device. Decommissioned—A user manually decommissioned the battery.
How does a user decommission a battery?	See Decommissioning and Recommissioning Batteries.
What is the difference between Smart Battery and Device Battery dashboards?	The Device Battery dashboard monitors battery metrics based on the devices using them. For example, you can find which devices/apps wear out batteries more. This dashboard is most useful for devices with embedded batteries. The Smart Battery dashboard monitors battery parameters over time for individual batteries. This dashboard provides the most visibility into devices with smart batteries, particularly devices with swappable batteries.

What is a smart battery?

Smart batteries can collect and share their functional parameters, including remaining capacity and number of charge cycles.

How are batteries added into SOTI XSight?

Users can add batteries by uploading a CSV file with new battery information or inserting the battery into a device with a SOTI XSight agent and an XT Sock Smart Battery Plugin (see Uploading and Downloading Battery Lists).

How long does it take for my supported batteries to show up in SOTI XSight?

Supported batteries appear in SOTI XSight based on the Analysis Profile configuration, which determines how to collect data from the device.

How does SOTI XSight know when a battery is checked in/out?

SOTI XSight collects smart battery data at least every 15 minutes. As long as the battery submits data through the XT Sock Smart Battery Plugin and the agent, SOTI XSight knows it is still checked in (connected to the device).

How does SOTI XSight know the battery's charge level, capacity, etc.? Where does the data come from?

This data comes directly from the smart battery. The XT Sock Smart Battery Plugin standardizes its format before the agent collects it.

How does a battery status (new, in use, decommissioned) get set ?

Status:

New—SOTI XSight does not detect the battery in any device or a user imported its information into the "New" dashboard.
In use—SOTI XSight detects the battery in a device.
Decommissioned—A user manually decommissioned the battery.

How does a user decommission a battery?

See Decommissioning and Recommissioning Batteries.

What is the difference between Smart Battery and Device Battery dashboards?

The Device Battery dashboard monitors battery metrics based on the devices using them. For example, you can find which devices/apps wear out batteries more. This dashboard is most useful for devices with embedded batteries.

The Smart Battery dashboard monitors battery parameters over time for individual batteries. This dashboard provides the most visibility into devices with smart batteries, particularly devices with swappable batteries.