Viewing Saved Device Snapshots
About this task
Procedure
To view a saved device snapshot:
- Locate and open the incident that refers to the device whose saved snapshot you want to view.
- At the bottom of the incident pane (left of the screen), locate the card of the saved snapshot (identified by who saved it, the time saved, and the description).
- Select the View icon on the saved snapshot’s card.
Results
The About the Device Snapshot Page displays the saved snapshot.