iOS Enrollment Types

Enroll iOS devices using Device Enrollment or User Enrollment, depending on your deployment needs.

Device Enrollment

Use Device Enrollment in environments where you control the entire device. SOTI MobiControl leverages iOS MDM to oversee your iOS devices comprehensively. You can also automatically enroll devices as supervised using Apple Automated Device Enrollment.

Other forms of device based enrollment include:

Important: Enrolling iOS devices using the SOTI enrollment service or the SOTI MobiControl device agent offers limited device supervision.

User Enrollment

Use user based enrollment in BYOD environments, where devices are personal devices and the enterprise adds accounts, apps, and data. A cryptographically isolated managed volume is created on devices enrolled with user enrollment to keep work data separate from personal data. Upon device unenrollment, this managed volume and associated cryptographic keys are destroyed, ensuring that no trace of enterprise data remains on the device.
Restriction: User enrollment requires iOS 13.1+ and Managed Apple IDs. These devices cannot be supervised and administrators are limited to the deployment of iOS Custom Applications.
To maintain device user privacy, devices enrolled via user enrollment report a more limited set of information to SOTI MobiControl compared to those devices enrolled using device enrollment. Omitted information includes but is not limited to, phone number, IMEI and device ID.
Note: Features such as the Send SMS and Clear Passcode device actions, the Roaming Restrictions advanced configuration, and WiFi proxy configuration are not supported.