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Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
Managing Devices
Using Signal Policies

Welcome to SOTI MobiControl 2024.1 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
What's New in SOTI MobiControl
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
- About the SOTI MobiControl Console
- Managing Users
- Managing Devices
  - Managing Android Enrollment Policies
  - Managing Device Enrollment Rules
  - Enrolling Devices
  - Renaming Devices
  - Device Compliance Policies
  - Viewing Device Information
    View device information that SOTI MobiControl tracks in device information panels. This includes device status information (battery level, connectivity), applied policies and configurations, installed applications, device location, and more.
  - Grouping Devices
  - Updating Devices
  - Using Signal Policies
    - Installing and Troubleshooting Signal Service
    - Creating a new Signal Policy
    - Building Signal Policy Conditions
    - Adding Signal Policy Actions
    - Configuring Signal Policy Settings - Device Side Evaluation
      Signal Policy settings offer advanced configuration options depending on the selected condition type. SOTI MobiControl can configure supported devices to evaluate specific Signal Managed Device properties at a defined frequency.
    - Defining Signal Policy Schedules
    - Viewing and Editing Signal Policies
    - Signal Policy Examples
  - Sending Messages to Devices
  - Sharing Devices
  - Using SHA-1 and SHA-2 Certificates on the Same Deployment Server
  - Removing Devices
- Managing Configurations
- Managing Applications
- Managing Data
- Monitoring Devices
- Troubleshooting Device Issues
- Generating Reports
- Managing System Settings
- Other Features
- SOTI MobiControl Console Reference
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on the following platforms:
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
SOTI Cloud Link
Glossary
Notices

Using Signal Policies

Overview

Signal is an advanced monitoring system that tracks the condition of your Windows Modern/Desktop Classic, Windows Mobile, Apple, Linux, and Android managed devices through the criteria you define. When meeting the criteria, it triggers alerts that appear in the SOTI MobiControl notification panel and performs automatic mitigation actions within SOTI MobiControl.

Tip: Set permissions to restrict who views these alerts in the notification panel.

Device events and device property-related conditions are popular categories for monitoring. For example, you could get an alert when meeting the following conditions:

(If Available Storage < 1 GB AND Battery Percentage < 20%)

Signal policy Wizard with battery and memory conditions highlighted

The following video offers a quick introduction to adding a new Signal policy:

Note: As of SOTI MobiControl version 15.6 and later, Signal does not support outdoor geofences, device-side schedule and evaluation, or Representational State Transfer (REST) APIs.

Create Signal policies to monitor the following categories of devices, servers, or venues:

Managed Device: Devices enrolled in SOTI MobiControl.
Management Server: Properties and events related to the SOTI MobiControl Management Server.
Deployment Server: Properties and events related to the SOTI MobiControl Deployment Server.
Profile: Properties and events related to profiles managed in the SOTI MobiControl web console.
System: Properties and events related to system devices, such as the percentage of remaining licenses.
Policy: Properties and events related to policies, such as policy name and type.
User and Group: Properties and events related to users and groups, such as group or user name.

You can create Signal policies using complex nested logical expressions in a format similar to these examples:

[(A AND B AND C) OR (D AND E)]
[(A OR B OR C) AND (D OR E)]

See Signal Policy Examples for detailed use cases.