Managing Devices

This section has the following topics and folders:

Supported Platforms and Devices

SOTI MobiControl supports various products, including Android, Apple, ChromeOS, Linux, Windows, and wireless printer devices. SOTI MobiControl groups related device types under their platforms. See the table below for a complete list of the supported platforms and devices.

Important:

If your devices use any of the following unsupported operating systems, upgrade to a supported operating system and the latest SOTI MobiControl Device Agent. Devices that do not update get marked as incompatible. When incompatiable, these devices do not receive any SOTI MobiControl Device Agent upgrades after upgrading to SOTI MobiControl 2024.1.

  • Windows CE .NET 3.0
  • Windows CE .NET 4.1
  • Windows CE .NET 4.2
  • Windows Pocket PC 2002
  • Windows Pocket PC 2003
  • Windows 2000
  • Windows Mobile 2003
  • Windows Server 2003
  • Windows Server 2008
  • Windows XP
  • Windows Vista
Platform Devices
Android Android

See Adding Android Plus Devices for more information
  • Android Classic - Devices running Android 4.2 to 12
  • Android Enterprise - Devices running Android 5 to 14
Apple Apple

See Adding Apple Devices for more information
  • iOS 8.0 or later, including iPhone, iPad, and iPod Touch
  • macOS 10.12 or later
ChromeOS ChromeOS

See Adding ChromeOS Devices for more details.
  • Devices running ChromeOS.
Linux Linux

See Creating a Linux Device Policy for more information.
  • Devices with x86 (32-bit), x64 (64-bit), or ARM (32-bit and 64-bit) processors or Zebra FX7500/FX9600 (RFID readers)
Printers Printers

See Adding Printers for more information.
  • Zebra wireless printers
Windows Desktop Classic Windows Desktop Classic

See Enrolling Windows Desktop Classic Devices for more information.
  • Desktop devices running Windows
Windows Mobile/CE Windows Mobile/CE

See Defining Enrollment Settings for Windows Mobile/CE Devices for more information.
  • Windows CE .NET 5.0 or later
  • Windows Mobile 5.0 or later
Windows Modern Windows Modern

See Windows Modern Devices for more information.
  • Devices running Windows 10 and later

Supported TLS Versions

Secure communication depends on the Transport Layer Security (TLS) version supported by the SOTI MobiControl deployment server and the device platform.

Note: Unless necessitated by the limitations of older mobile devices, the use of pre-1.2 TLS versions is not recommended.
The SOTI MobiControl deployment server supports the following TLS 1.2 cipher suites:
  • TLS_RSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256
  • TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256
  • TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256

The TLS version supported by each device platform:

Platform/Device TLS Versions
Windows CE TLS 1.0/1.1/1.2
Android 4.2 TLS 1.0
Android 4.3 – 9.0 TLS 1.0/1.1/1.2
Android 10 – 12 TLS 1.0/1.1/1.2/1.3
iOS 5 – 12 TLS 1.0/1.1/1.2
macOS 10.15.x – 13.x TLS 1.0/1.1/1.2
Windows 10 Mobile 1511 – 1709 TLS 1.0/1.1/1.2