Viewing Device Information
You can view any device information SOTI MobiControl tracks in its device
information panel. This includes:
- Device status information (battery level, connectivity)
- All aapplied policies and configurations
- Installed applications
- Location, and more.
In the Devices view, select a device's name to open its Device Information panel.
Tip: Select the Refresh icon in the Device
Information panel to ensure you see the latest device information. A
notification to refresh the Devices list also appears if there was
a change to a device .
You can also perform various basic device management tasks from the Device Information panel, including all device actions. See Available Device Actions for a full list of device actions.
Device Information Tabs
The Device Information panel splits into tabs. Tabs that do not apply to a device type do not appear within the Device Information panel.
Tab Name | Contents |
---|---|
Device Details | Contains a comprehensive list of device properties and their values. Available device
properties on the Device Details tab differ
depending on device type. Use the Search bar
at the top to filter the available
properties. Remember: Antivirus details are not automatically updated
after you upgrade SOTI MobiControl. Perform a
device scan to populate this section with Antivirus-related
information. Restriction: SOTI MobiControl 15.4.3 is the minimum
Agent
version required to view VPN IPv4 and VPN IPv6. This feature is not supported for COPE devices. Note: To view a BitLocker Recovery Key for
Windows Modern devices, see Viewing a BitLocker Recovery Key for Windows Modern. |
Compliance | Contains a list of compliance policies and potential actions assigned to the selected device. |
Configurations | Contains a list of profiles, assigned rules, and advanced configurations applied to the selected device. |
Applications | Contains a list of applications installed on the selected device. |
Location | Contains a map (powered by Bing Maps) to locate your device, create geofences, and review location history. |
Scripts | Lists the script's results installed on the device that have Capture Script Status and Output enabled. To learn more about the Capture Script Status and Output option, see View the Status of Sent Windows Modern Scripts for Windows Modern devices and View the Status of Sent macOS Scripts for macOS devices. |
Security | Contains a list of digital certificates on the selected device. On Android Plus devices, there is also a Quarantine section where you can review files quarantined by the Antivirus Protection profile configuration. |
Collected Data | Contains the information gathered by data collection policies applied to the selected device. |
Logs | Contains logs on device activity. |
Content | Contains a list of files downloaded on the device according to the Content Library
policy. Available on Android Plus and Apple devices only. |
Notes | Contains user-created notes about the selected device. |