Viewing Device Information

View device information that SOTI MobiControl tracks in device information panels. This includes device status information (battery level, connectivity), applied policies and configurations, installed applications, device location, and more.

In the Devices view, select a device's name to open its Device Information panel. Check when a device last connected to SOTI MobiControl or perform other device management tasks from the Device Information panel, including all device actions. See Available Device Actions for a full list of device actions.

Tip: Select the Refresh icon in the Device Information panel to you see the latest device information. A notification to refresh the Devices list also appears if there was a change to a device.

SOTI MobiControl categorizes device information in the following tabs.


Tab Name	Contents
Device Details	This tab comprehensively lists device properties and their values. Available device properties on the Device Details tab differ depending on device type. Use the Search bar at the top to filter the available properties. See
Compliance	Includes a list of compliance policies and potential actions assigned to the selected device.
Configurations	Includes a list of profiles, assigned rules, and advanced configurations applied to the selected device.
Applications	Includes a list of applications installed on the selected device.
Location	Includes a map (powered by Bing Maps) to locate your device, create geofences, and review location history.
Scripts	Lists the script's results installed on the device that have Capture Script Status and Output enabled. To learn more about the Capture Script Status and Output option, see View the Status of Sent Windows Modern Scripts for Windows Modern devices and View the Status of Sent macOS Scripts for macOS devices.
Security	Includes a list of digital certificates on the selected device. On Android Plus devices, there is also a Quarantine section where you can review files quarantined by the Antivirus Protection profile configuration.
Collected Data	Includes the information gathered by data collection policies applied to the selected device.
Logs	Includes logs on device activity.
Content	Includes a list of files downloaded on the device according to the Content Library policy. Available on Android Plus and Apple devices only.
Notes	Includes user-created notes about the selected device.

Device Details Tab

The Device Details tab categorizes information into the following sections.

Remember: Antivirus details are not automatically updated after you upgrade SOTI MobiControl. Perform a device scan to populate this section with Antivirus-related information.

Restriction: SOTI MobiControl 15.4.3 is the minimum Personal digital assistant version required to view IPv4 and IPv6.

This feature is not supported for devices.

Note: To view a BitLocker Recovery Key for Windows Modern devices, see Viewing a BitLocker Recovery Key for Windows Modern.


Section	Details
Device Details	This section lists device details including Device Kind, Device Family, OS Version and more. Note: Available device details vary by platform.
Software Updates	Available OS Update: The operating system and the version number. Tip: For iOS supported devices, a letter after the version number [such as 16.4(a)] refers to a Rapid Security Response OS version.