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Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
Managing Devices
Enrolling Devices
Adding Apple Devices
Adding tvOS Devices

Welcome to SOTI MobiControl 2024.1 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
What's New in SOTI MobiControl
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
- About the SOTI MobiControl Console
- Managing Users
- Managing Devices
  - Managing Android Enrollment Policies
  - Managing Device Enrollment Rules
  - Enrolling Devices
  - Renaming Devices
  - Device Compliance Policies
  - Viewing Device Information
    View device information that SOTI MobiControl tracks in device information panels. This includes device status information (battery level, connectivity), applied policies and configurations, installed applications, device location, and more.
  - Grouping Devices
  - Updating Devices
  - Using Signal Policies
  - Sending Messages to Devices
  - Sharing Devices
  - Using SHA-1 and SHA-2 Certificates on the Same Deployment Server
  - Removing Devices
- Managing Configurations
- Managing Applications
- Managing Data
- Monitoring Devices
- Troubleshooting Device Issues
- Generating Reports
- Managing System Settings
- Other Features
- SOTI MobiControl Console Reference
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on the following platforms:
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
SOTI Cloud Link
Glossary
Notices

Adding tvOS Devices

Enroll your tvOS devices to enforce security policies and ensure a secure and efficient device management experience. All tvOS devices use Automated Device Enrollment (ADE). SOTI has tested and certified Apple devices running tvOS 16 and tvOS 17. Apple also extends its support to devices running tvOS 10.2 or later. Users must ensure compatibility with their specific tvOS version when managing devices with SOTI solutions.

Remember: Before enrolling your tvOS devices, install the APNS certificate. See Creating APNS Configurations for details.

Automated Device Enrollment requires binding the SOTI MobiControl server with Apple Business Manager (ABM). See Creating ADE Accounts for details.

Attention: Apple tvOS devices may become unresponsive at a specific screen during the Automatic Device Enrollment (ADE) process. This issue can occur in certain situations, such as when enrollment attempts surpass the policy’s maximum enrollment capacity. If this happens, review the documentation for Resetting your Apple TV.

This section has the following topics: