Adding Samsung Knox Workspace Licenses to SOTI MobiControl

Before you begin

Important: With the release of Samsung Knox 3.4, Samsung has deprecated Knox Workspace containers. As such, SOTI MobiControl v15.0 and on does not support the creation, modification or deployment of Samsung Knox containers to devices. If you have devices that were assigned a Samsung Knox container in a previous version of SOTI MobiControl, and you have since upgraded to SOTI MobiControl v15.0 or later, the Knox container will remain on the device. However, you will be unable to modify the existing container or add new containers to devices.

Learn more about how the Samsung Knox Workspace container deprecation may affect you at Samsung Knox Workspace Container Deprecation

Tip: Consider migrating your Samsung Knox container devices to use Android Enterprise Managed Profiles, which offer similar containerization functionality.

If you are activating licenses for an on-premises environment, you must have a Samsung license activation server set up before you can complete these steps. You must also specify an on-premises Samsung ELM license key in the Samsung ELM Configuration dialog box.

About this task

Valid Samsung Knox Workspace licenses are required to operate Samsung Knox Workspace features on your device. Contact your Samsung reseller or account manager to obtain licenses.

To activate Samsung Knox Workspace licenses:


  1. Click the ? button in the upper right corner of the SOTI MobiControl console.
  2. From the drop-down menu, select Knox License Manager to open the Knox License Manager dialog box (see KNOX License Manager.
  3. Select the Orders tab and click Add top open the Add KNOX License dialog box (see Add KNOX License.
  4. Enter the required information in the appropriate fields and click OK.


You are ready to start leveraging the functionality of the Samsung Knox container. Use the Add and Delete buttons to update your licenses.