Activating the Samsung Knox Container on Your Devices

Before you begin

Important: With the release of Samsung Knox 3.4, Samsung has deprecated Knox Workspace containers. As such, SOTI MobiControl v15.0 and on does not support the creation, modification or deployment of Samsung Knox containers to devices. If you have devices that were assigned a Samsung Knox container in a previous version of SOTI MobiControl, and you have since upgraded to SOTI MobiControl v15.0 or later, the Knox container will remain on the device. However, you will be unable to modify the existing container or add new containers to devices.

Learn more about how the Samsung Knox Workspace container deprecation may affect you at Samsung Knox Workspace Container Deprecation

Tip: Consider migrating your Samsung Knox container devices to use Android Enterprise Managed Profiles, which offer similar containerization functionality.

Once you have purchased licenses for Samsung Knox Workspace and added them to SOTI MobiControl, you can enable the container on your Samsung devices that support the feature.

About this task

To activate the Samsung Knox container:

Procedure

  1. Determine which of your Samsung devices support the Samsung Knox container - and which version. Different versions have slightly different functionality.
    Refer to the Device Information panel of your devices. If Samsung Knox v1 or later is visible under Supported APIs, it is supported.
  2. Create a profile in the Android Plus platform for an Android Plus, not Samsung Knox type device.
  3. Add the Knox Container to the profile.
  4. Save and assign the profile to your Samsung devices.
  5. Check the targeted devices to make sure the container has been applied.

Results

The Samsung Knox container is now active on your devices. If you want to apply profile configurations and packages to only the Samsung Knox container, select Samsung Knox from the Type drop-down in the Android Plus Add Profile dialog box.