Samsung Knox License Manager

Important: With the release of Samsung Knox 3.4, Samsung has deprecated Knox Workspace containers. As such, SOTI MobiControl v15.0 and on does not support the creation, modification or deployment of Samsung Knox containers to devices. If you have devices that were assigned a Samsung Knox container in a previous version of SOTI MobiControl, and you have since upgraded to SOTI MobiControl v15.0 or later, the Knox container will remain on the device. However, you will be unable to modify the existing container or add new containers to devices.

Learn more about how the Samsung Knox Workspace container deprecation may affect you at Samsung Knox Workspace Container Deprecation

Tip: Consider migrating your Samsung Knox container devices to use Android Enterprise Managed Profiles, which offer similar containerization functionality.

You must purchase Samsung Knox Workspace licenses before you can use the Samsung Knox Workspace feature on your devices. You can purchase either Perpetual Licenses or Monthly Licenses. Once you have purchased the licenses, you must add them to SOTI MobiControl to use them with your devices.

Use the Knox License Manager (available from the Help button in the upper right corner of the SOTI MobiControl console) to review your licenses.

Perpetual

Perpetual licenses are a one-time fee per device and are valid forever. However, devices activated with a perpetual Samsung Knox Workspace license are tied to that license forever. If a device is damaged, lost, or stolen, the license cannot be released and you will need to purchase a new license for any replacement devices.

Monthly

Monthly licenses are temporary licenses and must be renewed on a monthly basis. If the license is not renewed, the Samsung Knox container and its features become non-functional. A single license key can activate multiple devices.

On-Premises Samsung Knox License Activation

Samsung Knox license activation is supported within offline or an on-premises environment for devices that are Knox 2.0-capable or higher. You must set up a Samsung license activation server to use Samsung Knox Workspace.

Note: If you need to build specific whitelists to access license servers, Samsung maintains a list of URLs and endpoints for Samsung ELM servers and Knox license servers on their Firewall Exceptions page.