Disable an Authenticator Factor
Before you begin
You cannot disable an authentication factor that is being used by a policy, whether active or inactive. Update the policy to remove the factor.
About this task
To disable an authentication factor:
Procedure
- In the SOTI Identity Admin Console, open the main menu in the top-left and select Account Settings.
- Select Authentication Factors to expand the menu item.
- Click the authentication factor that you want to disable and turn off its Enable authentication factor toggle.
- Save your settings.
Results
SOTI Identity will no longer offer the selected authentication factor as an option when you create a new policy.