Unenrolling a Device
About this task
Unenrolling a device removes it from active management in SOTI Connect but does not permanently delete it. The device moves to the Rejected Devices tab under New Devices, where you can re-enroll (approve) it at any time without repeating the full enrollment process.
Tip:
- Use Unenroll if you want to temporarily stop managing a device while keeping the option to re-enroll it later.
- Use Delete if you want to permanently remove the device from SOTI Connect. See Deleting a Device for details.
Procedure
- From the SOTI Connect main menu, select Devices. The Devices view opens.
- In the left pane, select the device group that has the device you want to unenroll.
-
In the right pane, do one of the following:
- Select the checkbox next to the device(s) you want to unenroll.
- Select the device name to open the device information panel.
-
On the device action bar, or in the device information panel, select
Unenroll. A confirmation dialog box appears.
-
In the confirmation dialog box, select Confirm.
Results
The device is now unenrolled from SOTI Connect. You can re-add it at any time by going to the New Devices section of the Alerts view and selecting the Rejected Devices tab and selecting Approve.