Deleting a Device

About this task

Deleting a device permanently removes all information about the device from SOTI Connect. A deleted device must go through the full enrollment process before it can be managed by SOTI Connect again.
Warning: Deleting a device permanently removes all historical data associated with that device. If the device is re-enrolled, it registers as a new device.
Tip:
  • Use Unenroll if you want to temporarily stop managing a device while keeping the option to re-enroll it later. See Unenrolling a Device for details.
  • Use Delete if you want to permanently remove the device from SOTI Connect.
You can delete devices from SOTI Connect using two methods:

From the Rejected or Unenrolled View

Procedure

  1. From the SOTI Connect main menu, select New Devices. The New Devices view opens.
  2. In the left pane, select Rejected or Unenrolled view.
    Rejected Devices
  3. In the right pane, select the checkbox next to the device(s) you want to delete. The device action bar appears.
    Deleting a Rejected Device
  4. On the device action bar, select Delete. A confirmation dialog box appears.
  5. In the confirmation dialog box, select Delete.

Deleting a Device Using Device Action

About this task

Starting with SOTI Connect 2025.0, the Delete device action is available.

Procedure

  1. From the SOTI Connect main menu, select Devices. The Devices view opens.
  2. Select the device you want to delete.
  3. Select More and choose Delete.
    Delete Device Action
  4. In the confirmation dialog box, select Delete.
    Confirming deleting a device

Results

The device is permanently deleted from SOTI Connect.