SOTI Hub Settings


The SOTI Hub app profile configuration allows administrators to associate their enterprise content with the SOTI Hub app and manage how their device users use the app. Adding the SOTI Hub configuration follows the same procedure as any other profile configuration. See the Profiles Tab for more information on adding a configuration to a profile and assigning a profile to devices.

Note

The SOTI Hub profile configuration is available for Android+, Android for Work and, for MobiControl 13.2 or later, on iOS devices.

SOTI Hub Configuration Settings

Use the fields in the SOTI Hub Settings dialog box to configure the SOTI Hub app to your requirements.

Note

It is possible to assign multiple SOTI Hub profile configurations to the same device. If there is a conflict between the settings of the different configurations, the most restrictive of the settings applies. For example, if an Inactivity timeout is set on one configuration but not the other, the inactivity timeout applies for the device.

Note

Every time a SOTI Hub configuration is reassigned to devices, device users are logged out while the SOTI Hub app applies the changes.

Field Name Description
Description Enter a name or description for your SOTI Hub configuration.
Allow user to save password Allow the device user to save a password for the login screen.

If you have set a Prefill Username (but not the Prefill Password - see Content Repository Settings below), the application will also remember the username.

Content Refresh Interval (1-999) (minutes) Specify how frequently SOTI Hub app contacts the content repository server and synchronizes any changes to the content on the SOTI Hub app.
Inactivity Timeout (0-999; 0 = None) minutes Specify how long the app can be inactive (i.e. the screen is off, or the user has not interacted with the app etc.) before the device user is logged out of the SOTI Hub app.

Enter 0 to disable the inactivity timeout.

Cancel Downloads on Inactivity Timeout Cancel any downloads that are in progress when the Inactivity Timeout period expires. This option is selected by default. If it is not set, the Inactivity Timeout period only begins after all downloads are completed.

This option is not available when the Inactivity Timeout is set to 0.

Associating a Content Repository to the SOTI Hub app

  1. Under the Content Repository Settings header in the SOTI Hub Settings dialog box, click Click here to add a new Content Repository.
  2. Enter the URL for the WebDAV or SharePoint 2013 (On Premise) server that functions as your repository.
  3. Fill in the other fields as necessary.

    Note: Use the tables below the requirements for each field.

  4. [Optional] You can use a proxy server to control internet traffic to your WebDAV server by enabling Enterprise Resource Gateway (ERG).
    • If you have already set up ERG, then simply check the Use Enterprise Resource Gateway box and select an ERG from the dropdown list.
    • If you do not have ERG set up, go to Setting Up the Enterprise Resource Gateway for more information.

    Note: Only ERGs that have the Enable filtering of network traffic to content repositories option enabled will appear in the dropdown list. The option appears in the Enterprise Resource Gateway Properties dialog box on the Servers tab.

  5. Configure the rest of the settings to your requirements.

    See Content Repository Settings below for more information on each field.

  6. Click OK to save your Content Repository settings.
  7. If you want to add another Content Repository, repeat the steps.

    Note: If you want multiple content repositories to appear as a single location on the SOTI Hub application, enter matching Aliases.

  8. Click OK to save your SOTI Hub settings and return to the Add Profile dialog box.

Content Repository Settings

The Content Repository stores any files that you want your device users to access through the SOTI Hub application. The content repository must be hosted in an NTFS file server that is accessible via an IIS WebDAV server or a SharePoint 2013 (On Premise) server. Go to Setting Up a WebDAV Server or Using SharePoint with SOTI Hub for more information.

Use the options provided in the Content Repository dialog box to tailor your content repository to your needs.

Field Name Description
Repository URL

Enter the URL of the site for your repository. The SOTI Hub app uses this URL to access the content repository server. The port may be specified as part of the URL.

If you plan to route traffic through the Enterprise Resource Gateway, specify the internal URL used to access the content repository server.

Repository Type

Choose the type of server that your content repository is hosted on.

Choose either WebDAV or SharePoint 2013 (On Premise).

Path Enter a path to a subfolder of the content repository if you do not want your device users to have access to the entire repository. Only one folder path can be specified. If the field is left blank, all folders under the Repository URL are selected.
Filter

Restrict which file types your device users can access based on file extension. Device users will only see those files types specified by the filter. All other files are invisible to the device user.

Enter file filters with the following format:

*.extension

You can separate different extension types with commas. For example:

*.doc, *.pdf, *.txt

Alias Specify a root folder for the content repository within the SOTI Hub app to separate (or merge) content from multiple content repositories. Content from the repository appears under a named Alias folder, within the "My Library" section of the SOTI Hub app.

If you do not specify an Alias folder, enterprise content appears directly under the "My Library" section of the SOTI Hub app. You may only use one Alias per repository.

If you use the same Alias on different repositories, content from both those repositories appears under one root folder on the device user's SOTI Hub app.

Domain

Specify the domain that is prefixed to the username when exchanging login credentials with the content repository server.

The following macro is supported:

%ENROLLEDUSER_DOMAIN%

Note: To use macros, your devices must have been enrolled using this domain. See Adding Android+ Devices or Adding iOS Devices for more information on enrolling your devices.

Prefill Username

Specify the username that is used to authenticate the SOTI Hub user to the content repository server. This value appears in the username field of the SOTI Hub application's login page and will be uneditable. If a username is not specified, the user will be prompted for login credentials.

The following macros are supported:

  • %ENROLLEDUSER_UPN%
  • %ENROLLEDUSER_EMAIL%
  • %ENROLLEDUSER_USERNAME%

Note: To use macros, your devices must have been enrolled using this information. See Adding Android+ Devices or Adding iOS Devices for more information on enrolling your devices.

If no username or username macro is provided, the device user must provide their own username that matches the Domain.

Prefill Password

Specify a password that authenticates the SOTI Hub user to the content repository server. If a password is specified in this field, the user is automatically logged in to the SOTI Hub application. If no password is specified, the user must enter a password that matches the Prefill Username.

This option is available only when Prefill Username is selected. If you prefill a password, device users are automatically logged in once they open the application on their device.

Use Enterprise Resource Gateway Force all devices to communicate through an Enterprise Resource Gateway (ERG) to access the content repository. Refer to SOTI Hub for more information on how ERG interacts with SOTI Hub.
Enterprise Resource Gateway

Select the MobiControl Enterprise Resource Gateway that your devices use to access the content repository. Refer to Setting up Enterprise Resource Gateway for details.

Note: Only ERGs that have the Enable filtering network traffic to Enterprise content option enabled appear in this dropdown list. Go to the Servers tab and right-click on your ERG in the Server tab and click properties to open the ERG Properties dialog box. Select Enterprise Content from the Filter dropdown and check Enable filtering of network traffic to Enterprise content.

This option is available only when Use Enterprise Resource Gateway is selected.

Download Content Over Cellular Allow device users to download content while connected to a cellular network. If it is unchecked, device users can only download content over WiFi networks.
Download Content While Roaming Allow device users to download content while roaming.

This option is only available on the Android+ platform and when Download Content Over Cellular is selected.

Mandatory File Fetch Settings

Mandatory File Fetch allows you to mark certain folders and files in the content repository as mandatory downloads for the SOTI Hub app. See Establishing Mandatory Files for more information.

Field Description
Enable File fetch When enabled, the SOTI Hub app automatically downloads any folders and files specified in the Folders and Files List.
Fetch Interval (15-999) (minutes) Specify, in minutes, how often you want the SOTI Hub app to check the content repository for changes to the folders and files in the Folders and Files List. The interval cannot be more frequent than every 15 minutes.

In cases where a device has access to multiple content repositories with differing fetch intervals, the most frequent schedule applies.

Folders and Files List Click Configure to select the folders and files that you want to be automatically downloaded by the SOTI Hub app.

See Configure Folder and File Fetch List Settings for more details.

DLP Settings

When you enable Data Leakage Prevention (DLP) Settings, you can control how your device users interact with the files in your content repository, therefore limiting the potential exposure of your company data. Supported File Types are automatically opened in the SOTI Hub editor and you can choose whether your device users can share content with other applications or print files from the repository.

Field Description
Enable DLP Settings When enabled, Supported File Types that are supported by the SOTI Hub app are opened in the SOTI Hub editor. Unsupported file types cannot be opened by the device user unless those file types are added to the Exclude File Formats field below.
Enable File Share When enabled, device users can share SOTI Hub files with other applications.

This option is only available when Enable DLP Settings is selected.

Enable File Print When enabled, device users can print SOTI Hub files directly from the SOTI Hub editor.

This option is only available when Enable DLP Settings is selected.

Exclude File Formats

When enabled, the specified file types are opened in a third-party app and not in the SOTI Hub editor. If you have any unsupported file types in your content repository, use this option to allow your users to open them in the third-party app. Otherwise, your users are blocked from opening the unsupported file.

Use a comma to separate different file types.

This option is only available when Enable DLP Settings is selected.

Supported File Types

The following file types are automatically opened using the SOTI Hub editor when DLP settings are enabled. Device users are blocked from opening any unsupported file types unless those file types are added to the Exclude File Formats field. Excluded files are opened through an appropriate third-party app.

These iOS specific file types are also supported on iOS devices.

Note

SOTI Hub was updated in MobiControl 13.2. If you are using SOTI Hub with MobiControl 13.0 or 13.1, use the guidelines provided at SOTI Hub Settings v 1.0.

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