Welcome to SOTI MobiControl 2024.0 Help
SOTI MobiControl is an enterprise mobile management solution dedicated to helping you manage your enterprise devices. Use SOTI MobiControl Help to learn about all the features available through SOTI MobiControl.
What's New in SOTI MobiControl Help
Setting Up SOTI MobiControl
This section provides instructions for installing, activating, and upgrading SOTI MobiControl instances.
Using the Console
This section provides information about using the SOTI MobiControl console to perform the various management tasks.
System Health
View vital system stats in a variety of interactive, up-to-date charts and tables.
SOTI MobiControl Administration
This section provides information about how to perform various administrative tasks related to SOTI MobiControl. These tasks include monitoring your SOTI MobiControl system, changing deployment settings, integrating SOTI MobiControl with third-party applications, and performing various modifications that extend SOTI MobiControl beyond its standard configuration.
Using Package Studio
This section provides information about how to use SOTI MobiControl Package Studio to create data packages for devices.
Using Script Commands
Send scripts and execute commands on your devices with SOTI MobiControl. Script commands are supported on Android Plus, Linux, macOS, Windows Desktop Classic, and Windows Mobile/CE devices.
Using SOTI MobiControl Stage
This section provides information about how to use SOTI MobiControl Stage to quickly and easily enroll devices.
SOTI Cloud Link
Glossary
Notices

Split Billing

Important: Samsung Knox 3.4 deprecated Knox Workspace containers. As such, SOTI MobiControl v15.0 and higher does not support the creation, modification, or deployment of Samsung Knox containers to devices. Suppose you have devices assigned a Samsung Knox container in a previous version of SOTI MobiControl, and you have since upgraded to SOTI MobiControl v15.0 or later. In that case, the Knox container remains on the device, but you cannot change or add device containers.

Learn more about how the Samsung Knox Workspace container deprecation may affect you at Samsung Knox Workspace Container Deprecation.

Use the Split Billing profile configuration to separate the billing and tracking of enterprise cellular data usage from a device user's personal cellular data usage. Once this policy is configured and enabled, carriers that support the feature can set up separate billing information. This feature requires that the carrier supports Samsung Enterprise Billing, and that you have set up your account to enable this feature.

Note: To set up Enterprise Billing on a Samsung device, the device must support Samsung KNOX 2.2 or later.