Exporting Profiles

Before you begin

Exporting profile configuration information applies to Android Plus devices only.

About this task

When moving SOTI MobiControl from one system to another, you can transfer one or more profile configurations by exporting profiles from the original system and importing them into the new system. The steps below describe how to export one or more profile configurations.

Procedure

  1. From the SOTI MobiControl web console main menu, select Menu > Profiles
  2. In the console, select the profiles you want to export. Select the top checkbox to select or deselect all profiles.
  3. At the bottom of the screen, select the Export icon.

    Export Profile

    When selecting a single profile to export, other options are available such as Clone, Edit Permissions and Assign, but the Export icon is not present.

    In this case, select the Ellipsis icon at the bottom of the screen and then select Export from the Profile Actions pop-up menu.
    Note: You can select profiles other than Android Plus, but they are not exported.
  4. In the Export screen, you can set a password for the export file. You require the password when importing the profiles into another SOTI MobiControl environment. Enter and confirm the password to password protect the export file. If you do not want to password protect the export file, deselect Set one-time password. Select EXPORT.

    Export Profile

    Note: When non-Android Plus profile configurations are in the group of profiles selected for export, a message indicates export applies only to Android Plus profile configurations. See diagram above.
    Important: When password protecting the exported profile configuration file, the password complexity is the responsibility of the user.
  5. The Reminder screen reminds you that the exported profile configuration file does not include the corresponding packages. You must download the packages from the same SOTI MobiControl environment where you exported the profile configuration file. Select CLOSE.

    Reminder

    Note: Sensitive profile information and such as passwords and certificates, or mandatory fields such as enterprise resource gateways are not exported. The user must manually configure this information after importing a profile with sensitive or mandatory information.
  6. The SUCCESS pop-up message displays and the exported profile configuration file starts downloading to the browser's default download location.

    Export Success

    Note: If the user selected a mix of profile family types (Android, Apple, Windows and Linux) using the console to export, the export succeeds, but only Android profiles are exported. When exporting through the API, if the user selects Profile Reference IDs representing a mix of profile family types, the API fails as it does not filter and export only Android profiles.

Results

You have exported the profile configuration information file for one or more profiles.