Managing Devices

This section has the following topics and folders:

Supported Platforms and Devices

SOTI MobiControl supports a wide range of products, including Android, Apple, Linux, Windows, and wireless printer devices. SOTI MobiControl groups related device types under their platforms. See the table below for a full list of the supported platforms and devices.

Note:
If your devices are using any of the following unsupported operating systems, update to a supported operating system to upgrade to the latest SOTI MobiControl device agent. Devices that do not update are marked as incompatible and excluded from any agent upgrades after upgrading to SOTI MobiControl 15.7.
  • Windows CE .NET 3.0
  • Windows CE .NET 4.1
  • Windows CE .NET 4.2
  • Windows Pocket PC 2002
  • Windows Pocket PC 2003
  • Windows 2000
  • Windows Mobile 2003
  • Windows Server 2003
  • Windows Server 2008
  • Windows XP
  • Windows Vista
Platform Devices
Android Android

See Adding Android Plus Devices for more information
  • Android Classic - Devices running Android 4.2 to 12
  • Android Enterprise - Devices running Android 5 to 14
Apple Apple

See Adding Apple Devices for more information
  • iOS 8.0 or later, including iPhone, iPad, and iPod Touch
  • macOS 10.12 or later
Linux Linux

See Creating a Linux Device Policy for more information.
  • Devices with x86 (32 bit), x64 (64 bit), or ARM (32 bit and 64 bit) processors or Zebra FX7500/FX9600 (RFID readers)
Printers Printers

See Adding Printers for more information.
  • Zebra wireless printers
Windows Desktop Classic Windows Desktop Classic

See Enrolling Windows Desktop Classic Devices for more information.
  • Desktop devices running Windows
Windows Mobile/CE Windows Mobile/CE

See Enrolling Windows Mobile/CE Devices for more information.
  • Windows CE .NET 5.0 or later
  • Windows Mobile 5.0 or later
Windows Modern Windows Modern

See Windows Modern Devices for more information.
  • Devices running Windows 10 and later

Supported TLS Versions

Secure communication depends on the Transport Layer Security (TLS) version supported by both the SOTI MobiControl deployment server and the device platform.

Note: Unless necessitated by the limitations of older mobile devices, use of pre-1.2 TLS versions is not recommended.
The SOTI MobiControl deployment server supports the following TLS 1.2 cipher suites:
  • TLS_RSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256
  • TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256
  • TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256

The TLS version supported by each device platform:

Platform/Device TLS Versions
Windows CE TLS 1.0/1.1/1.2
Android 4.2 TLS 1.0
Android 4.3 – 9.0 TLS 1.0/1.1/1.2
Android 10 – 12 TLS 1.0/1.1/1.2/1.3
iOS 5 – 12 TLS 1.0/1.1/1.2
macOS 10.15.x – 13.x TLS 1.0/1.1/1.2
Windows 10 Mobile 1511 – 1709 TLS 1.0/1.1/1.2