Viewing Device Information

You can view any device information SOTI MobiControl tracks in its device information panel. This includes device status information (battery level, connectivity), any applied policies and configuration, installed applications, location, and more. You can also check when a device last connected to SOTI MobiControl.

In the Devices view, select a device's name to open its Device Information panel.

Tip: Select the Refresh icon in the Device Information panel to ensure you see the latest device information. A notification to refresh the Devices list also appears if there was a change to a device .

You can also perform various basic device management tasks from the Device Information panel, including all device actions. See Available Device Actions for a full list of device actions.

Device Information Tabs

The Device Information panel splits into tabs. Tabs that do not apply to a device type do not appear within the Device Information panel.

Tab Name Contents
Device Details Contains a comprehensive list of device properties and their values. Available device properties on the Device Details tab differ depending on device type.
Note: Use the Search bar at the top to filter the available properties.
Note: Antivirus details are not automatically updated after you upgrade SOTI MobiControl. Perform a device scan to populate this section with Antivirus-related information.
Note: To view a BitLocker Recovery Key for Windows Modern devices, see Viewing a BitLocker Recovery Key for Windows Modern.
Compliance Contains a list of compliance policies and potential actions assigned to the selected device.
Configurations Contains a list of profiles, assigned rules, and advanced configurations applied to the selected device.
Applications Contains a list of applications installed on the selected device.
Location Contains a map (powered by Bing Maps) to locate your device, create geofences, and review location history.
Security Contains a list of digital certificates on the selected device.

On Android Plus devices, there is also a Quarantine section where you can review files quarantined by the Antivirus Protection profile configuration.
Collected Data Contains the information gathered by data collection policies applied to the selected device.
Logs Contains logs on device activity.
Content Contains a list of files downloaded on the device according to the Content Library policy.

Available on Android Plus and Apple devices only.
Notes Contains user-created notes about the selected device.