FAQ - Smart Batteries

Question Answer
What is a smart battery? Any battery that can collect and share its functional parameters, including remaining capacity and number of charge cycles.​
How are batteries added into XSight? Either by uploading a CSV file with the new battery information or by simply inserting the battery into a device that has an XSight agent and an XT Socket.​
How long does it take for my supported batteries to show up in XSight? Supported batteries appear in XSignt based on the Analysis Profile configuration, which determines how all data is collected from the device.​
How does XSight know when a battery is checked in/out? Smart battery data is collected periodically (at least every 15 min). As long as the battery is submitting data through the XT Socket and agent, XSight knows it is still checked in (connected to the device).
How does XSight know what the charge level, capacity, etc. of the battery is? Where does the data come from? This data comes directly from the smart battery, standardized in format by the XT Socket, and collected by the agent.​
How does a battery status get set (in use, new, decommissioned)? A battery is defined as new if it has never been detected in any devices or if it is imported to the “New” dashboard. Once a battery is detected in a device, it is automatically moved to the in-use state until decommissioned by the user.​
How does a user tell XSight that a battery has been decommissioned? By selecting a battery from the “In-Use” dashboard and clicking the “Decommission” icon from the toolbar at the bottom.
What is the difference between Smart Battery and Device Battery dashboards?​ On the Device Battery dashboard, battery metrics are monitored based on the device using them. For example, you can find which devices/apps wear out batteries more. This dashboard is most useful for devices with embedded batteries. On the Smart Battery dashboard, battery parameters are monitored over time for individual batteries. This dashboard provides most visibility into devices with smart batteries, particularly ones with swappable batteries.​