Uninstalling SOTI XSight

About this task

This section describes how to remove an existing installation of SOTI XSight. Perform these uninstall steps before doing a clean install.

Procedure

  1. On the server where you are installing SOTI XSight, go to the Control Panel and, in Programs and Features, uninstall any existing SOTI XSight or SOTI Assist installations.
  2. Open SSMS and check for existing databases for SOTI XSight or SOTI Assist.
  3. If there is an existing database, right-click on it and select Tasks > Detach.
    Detaching an existing SotiAssist database
  4. In the Detach Database panel, select Drop Connections and then select Ok to drop the database.
    Select Drop Connection
  5. Move any SOTI XSight or SOTI Assist database backups somewhere other than the default backup location.
    Note: You must move the existing database backups from the default location because the SOTI XSight installer can’t overwrite existing backups since the backup file names are not based on time stamps.
    Move any existing databases
  6. Check for any SOTI XSight or SOTI Assist data files in the data folder from the default backup location. Move any you find to another folder as well.
    Move any data files